FAQ

Answers to frequently asked questions

10 articles in this collection
Written by Josh Franzen

On what cloud provider is ArborXR hosted and where are the data centers located?

Written by Josh Franzen
Updated over a week ago

What data and telemetry are collected by ArborXR?

Learn more about data and telemetry ArborXR collects.

Written by Josh Franzen
Updated over a week ago

Tell me more about ArborXR's platform security.

Learn more about how ArborXR secures its platform.

Written by Josh Franzen
Updated over a week ago

Where is content that is uploaded to ArborXR stored? Can I upload content to my own storage bucket?

Written by Josh Franzen
Updated over a week ago

What URLs and ports are required to allow ArborXR traffic in my local network?

Collection of URLs and ports required to allow ArborXR traffic in your local network.

Written by Josh Franzen
Updated over a week ago

How can I add pre-installed or store downloaded apps to ArborXR Home or Kiosk Mode?

Written by Josh Franzen
Updated over a week ago

I uploaded a new version of my app but upon completion of the upload the "Status" column shows "Error".

Written by Josh Franzen
Updated over a week ago

If I deploy new content to devices, or adjust the device's settings such as the launch method (Kiosk Mode or ArborXR Home), when will that process on devices?

Written by Josh Franzen
Updated over a week ago

I am attempting to setup a Meta Quest device to ArborXR but I am getting the following error in the Device Setup App: "One or more accounts have been added to the Android user on the device".

Written by Josh Franzen
Updated over a week ago

My organization uses a UEM (e.g. VMWare) to manage our phones and tablets. Why should I use ArborXR to manage my Android based XR devices?

Written by Josh Franzen
Updated over a week ago