FAQ

Answers to frequently asked questions

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10 articles in this collection
Written by Josh Franzen

On what cloud provider is ArborXR hosted and where are the data centers located?

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Written by Josh Franzen
Updated over a week ago

What data and telemetry are collected by ArborXR?

Learn more about data and telemetry ArborXR collects.
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Written by Josh Franzen
Updated over a week ago

Tell me more about ArborXR's platform security.

Learn more about how ArborXR secures its platform.
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Written by Josh Franzen
Updated over a week ago

Where is content that is uploaded to ArborXR stored? Can I upload content to my own storage bucket?

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Written by Josh Franzen
Updated over a week ago

What URLs and ports are required to allow ArborXR traffic in my local network?

Collection of URLs and ports required to allow ArborXR traffic in your local network.
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Written by Josh Franzen
Updated over a week ago

How can I add pre-installed or store downloaded apps to ArborXR Home or Kiosk Mode?

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Written by Josh Franzen
Updated over a week ago

I uploaded a new version of my app but upon completion of the upload the "Status" column shows "Error".

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Written by Josh Franzen
Updated over a week ago

If I deploy new content to devices, or adjust the device's settings such as the launch method (Kiosk Mode or ArborXR Home), when will that process on devices?

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Written by Josh Franzen
Updated over a week ago

I am attempting to setup a Meta Quest device to ArborXR but I am getting the following error in the Device Setup App: "One or more accounts have been added to the Android user on the device".

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Written by Josh Franzen
Updated over a week ago

My organization uses a UEM (e.g. VMWare) to manage our phones and tablets. Why should I use ArborXR to manage my Android based XR devices?

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Written by Josh Franzen
Updated over a week ago