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FAQs & Troubleshooting Guides

Answers to frequently asked questions

FAQs
How can I add pre-installed or store downloaded apps to ArborXR Home or Kiosk Mode?
How to locate Apps Installed by ArborXR on Meta Quest
How to locate the ArborXR Home app
How to Launch WebXR Links in Wolvic
What URLs and ports are required to allow / whitelist ArborXR traffic in my local network?
How to use Casting in ArborXR Home and Kiosk Mode
How to update your Meta Quest
On what cloud provider is ArborXR hosted and where are the data centers located?
What data and telemetry are collected by ArborXR?
ArborXR's Platform Security.
Where is content that is uploaded to ArborXR stored? Can I upload content to my own storage bucket?
If I deploy new content to devices, or adjust the device's settings such as the launch method (Kiosk Mode or ArborXR Home), when will that process on devices?
How to Use ADB Commands in SideQuest
Does ArborXR support PC-tethered solutions on standalone headsets?
Can ArborXR be installed on PICO Consumer headsets?
How to disable the Boundary on Meta Quest Devices
My organization uses a UEM to manage our phones and tablets. Why should I use ArborXR to manage my Android based XR devices?
How to setup Meta’s ‘First Steps’ app on Quest devices
How to manage WiFi on devices with randomized MAC Addresses
Does ArborXR have a Public Roadmap?
How to Use ADB Commands in macOS Terminal
How to Use ADB commands in Windows Command Prompt
Spatial / Ambisonic Audio Formatting for 180° & 360° Videos
Can I use a device's native kiosk mode when I have ArborXR installed?
Can I use PICO’s native ‘Main Launcher / Kiosk Mode’ alongside ArborXR?
How to Add an Eduroam WiFi Network in ArborXR
How to launch Unmanaged Apps in ArborXR Home
Why are mobile device management (MDM) systems not able to report on the Randomized MAC Address on some devices?
How Many Devices Can I Enroll to ArborXR Simultaneously, and Are There Recommended USB Hubs for Mass Enrollment?