The web portal is the web component of the platform. The following data is collected via the portal:
User's usage analytics
Actions taken within the portal (e.g. clicked Apps section).
💡 NOTE 1: ArborXR does not currently collect end-user data. The data listed above is collected only on admin users that create ArborXR accounts for the purpose of managing their organization's content & devices.
💡 NOTE 2: ArborXR uses Chargebee for subscription management. Any data related to billing is collected by Chargebee.
The client app is the Android software running on the device that enables users to manage their devices remotely via the ArborXR portal. The following data is collected via the client app:
Randomized MAC address
Number of sessions by app
Total time in apps
Average session duration
Max duration in app
Based on WiFi network details
💡 NOTE: App-specific storage is secured by Android functionality. ArborXR's client app only touches app data when deploying files into the app-specific folder on external storage.
Device Setup App
The device setup app facilitates the installation of ArborXR's client app and ArborXR Home onto devices. The following data is logged for support and troubleshooting purposes:
Computer's user domain name
Windows/MacOS user name