Unified Endpoint Management (UEM) is a class of software tools that provide a single management interface for mobile, PC and other devices. Notable UEM providers include VMWare with Workspace ONE, Microsoft with Intune, and Ivanti with MobileIron.
💡 Read this blog highlighting three challenges companies face managing XR devices with legacy UEMs.
High Level
Enrolling XR devices to a UEM is a manual and time consuming process due to the lack of zero touch enrollment support on XR devices. ArborXR supports a variety of enrollment methods including:
QR code (non-Meta devices)
Batch configuration (HTC devices only)
ArborXR is a mobile device management (MDM) solution that organizations can use to configure and manage thousands of XR devices.
ArborXR offers a launcher, ArborXR Home, that can be customized both in terms of visuals and in terms of device security, thereby allowing you to manage the end-users experience within the headset (e.g. you can remotely disable in-VR access to system settings). ArborXR Home also supports natively launching XR content types like 360° videos and WebXR links.
Content management options are limited with UEMs and XR devices. ArborXR offers much more flexibility and supports XR content types like 360° videos and WebXR.
Detail
Device Enrollment
💡 ArborXR makes it easy to enroll XR devices.
XR devices run Android Open Source (AOSP), which does not include Google Mobile Services (GMS) and therefore do not support zero touch enrollment. The majority of Android phone and tablet manufacturers license GMS from Google and therefore support zero touch enrollment.
In light of the lack of zero touch enrollment support on XR devices, enrolling XR devices to UEMs is a manual and time consuming process that requires the following steps to be performed on each device individually:
Sideload the UEM’s client .apk
Run an adb command to set the UEM's client .apk as the device owner
Launch the UEM’s client .apk in VR (after putting on the headset) and sign in (manually in headset)
At scale, this is a major endeavor for organizations, requiring hundreds of man hours.
ArborXR, on the other hand, supports a variety of enrollment methods including:
QR code (non-Meta devices)
Batch configuration (HTC devices only)
Manage & Configure Devices
💡 ArborXR is a powerful MDM solution built for XR devices that offers functionality enterprise and education organizations expect.
Remotely provision WiFi and certificates.
Manage OS updates.
Remotely wipe/factory reset.
Remotely configure of device settings:
Developer options
USB file transfer
Date & time
Power management settings (PICO devices)
Device location tracking.
Remotely case devices over Wi-Fi.
Manage User Experience In-Headset
💡ArborXR offers a launcher on VR devices, ArborXR Home, that can be customized (visual and security configurations) allowing you to manage the end-users experience within the headset. ArborXR Home also supports natively launching XR content types like 360° videos and WebXR links.
Customize the background environment with a custom 360° image or VR environment.
Remotely display or hide apps and settings, to ensure end-users only have access to what they need e.g. toggle on or off in-VR access to WiFi.
Pin shortcuts not just to applications but to other XR content types like 360° videos and WebXR links for seamless one-click-launch.
Content Management
💡 IT departments working with XR devices need content management functionality that isn’t supported by UEMs.
Create a single app entry for a given app within the ArborXR Content Library then upload all of the corresponding app's builds directly to the app entry.
Deploy apps using release channels for seamless version management.
Upload not just apks but expansion files and 360° videos.
No file size limits (an issue with UEMs and mission critical for large app sizes common with XR).
Remotely monitor real time installation progress of apps, files, & 360° videos.
Differential app updates to save time and bandwidth.
Work closely with ISV partners without giving them access to company devices. ISVs can remotely share content using ArborXR’s app sharing feature.
App usage analytics for tracking time spent in apps.
Remote launch applications, 360° videos, and WebXR links