Overview
Meta Horizon Managed Services simplifies the enrollment of Quest devices. ArborXR gives you the tools to manage, secure, and measure every aspect of your XR program.
Devices management features including multi-device support, nested groups, location tracking, remote file system viewing, enterprise Wi-Fi, certificates and more
Experience management features including a customizable home environment, remotely launch content & reboot devices, and filtering of content in ArborXR Home by tags
Content management features including custom storage buckets, file management, version management, release channels, videos, webXR links and more
Learner management features include the ability to track data within VR experiences, their performance on your headsets, data visualizations and exports, user login tracking, easily connecting to the LMS and BI tools you already use, and more
💡 Have any questions? Email customersuccess@arborxr.com to schedule a call and review the platform differences in the context of your organization.
Device Management
Multi-Device Support
While initial XR pilot programs often focus on a single device type, successful enterprise deployment demands a robust, device-agnostic strategy for true future-proofing and scale.
Location Tracking
Keep track of devices and detect if they are in an unexpected location.
This can help aid in the recovery of stolen devices or serve as an indicator to remotely wipe the headset.
💡 Click device location tracking to learn more.
Nested Groups
With nested groups, you can can create parent groups and an unlimited number of nested sub-groups.
This allows you to model your groups in ArborXR after your real-world company structure, enabling the management of devices in a more logical fashion.
For example, you may create a parent group for an entire corporate division, with nested sub-groups for individual departments, locations, teams, etc.
💡 Click Nested Groups to learn more.
Group Role Based Access Control
Group roles based access control improves upon nested groups by limiting user access to only certain groups of devices. This enables you to manage permissions efficiently for different parts of your organization.
💡 Click Role Based Access Control to learn more.
Enterprise Wi-Fi and Certificates
While HMS offers basic Wi-Fi and certificate provisioning, ArborXR provides a significantly more robust and enterprise-ready solution that meets the complex networking and security requirements of large organizations.
Feature | ArborXR | HMS | Enterprise Benefit |
Wi-Fi Security Types | Supports 8 types, including WPA3-Personal, OWE, EAP-PWD, and EAP-TTLS. | Supports only 4 types, missing several modern and secure standards. | Ensures compatibility with a wider range of modern and secure enterprise Wi-Fi networks. |
Flexible Trust Certificate Handling | Does not force certificate uploads. Offers a System Cert option, meaning organizations using commercial Certificate Authorities (CAs) don't need to upload their certificates. | Requires certificate uploads for all use cases. | Simplifies deployment significantly by reducing manual steps and certificate management overhead for enterprises using standard CAs. |
Enterprise Proxy Support | Supports both Static and PAC (Proxy Auto-Configuration) proxies. | Does not support enterprise proxies. | Essential for connectivity in many corporate environments where proxies are mandatory for internet access and security; HMS may be non-functional without this. |
Certificate Enrollment Protocol | Supports both SCEP and the modern standard EST (Enrollment over Secure Transport - RFC 7030). | Supports SCEP only. | Caters to enterprises that have adopted the more secure and contemporary EST protocol, ensuring compatibility and future-proofing. |
Granular MAC Randomization Control | Offers 4 options (auto, none, persistent, non-persistent) for fine-grained control. | Provides a simple binary on/off toggle. | Gives enterprises the necessary control for accurate device tracking, robust network access control (NAC), and compliance with specific corporate privacy policies. |
ArborXR is engineered for the complex, secure, and diverse network environments found in global organizations. Its support for modern security standards (like WPA3 and EST), essential corporate features (like proxy support), and flexible certificate handling make it the clear choice for seamless, secure, and scalable enterprise deployment where HMS's limited features would create significant connectivity and management barriers.
💡 Click Supported Wi-Fi Configurations to learn more.
Remotely View Device File System
Remotely view the file structure of devices directly from the ArborXR web portal. This gives you instant visibility into content installation paths, log files, user-generated data, and any other stored information. You can also remotely delete specific files. This level of granular control is helpful for troubleshooting deployment issues, managing storage limits, and cleaning up residual data, all without ever needing to physically touch the headset.
Click View Device File System & Delete Files to learn more.
Experience Management
Customize the Home Environment
ArborXR Home is ArborXR's customizable VR launcher and offers robust customization options:
Specify which content should be visible for end users across applications, videos, or webXR links.
Customize the background environment with 360° image or 3D VR environment (.gltf).
Customize the colors of the ArborXR Home user interface.
Customize the menu title.
💡 Click configure ArborXR Home to learn more.
Remotely Reboot & Shut Down Devices
In scenarios where shared devices are handed off from one user to another, or if the device is encountering a technical issue, remotely rebooting the device may be necessary.
Remotely shut down devices after use.
💡 Click Remotely Launch Content, Reboot Devices, & Shut Down Devices to learn more.
Filter Content in ArborXR Home
Use tags as filters in ArborXR home so end users can easily filter the content in Arbor Home by category or subject.
💡 Click filter content in ArborXR Home to learn more.
Content Management
Custom Storage Buckets
While ArborXR hosts all content (apks, video files, and any other file type) for free on its own servers by default, you can optionally connect your own Amazon S3 or S3-compatible bucket so uploaded content is hosted on your own bucket and isolated from the content of other customers.
Simply connect your own storage bucket. Once connected, all content uploaded to your Content Library in ArborXR is automatically uploaded to your connected bucket.
💡 Click custom storage buckets to learn more.
Bundle Files with App Builds
Upload addressable files (or Unity AssetBundles) alongside app builds to ArborXR and specify the exact installation directory for the bundled files. This eliminates the need for custom hosting servers and ensures that the correct assets are delivered seamlessly with every app version. When deployed via ArborXR, both the application and its dedicated content are installed together, guaranteeing an error-free experience before the app even launches.
Key details of this feature include:
Each app build can have its own dedicated set of associated files, ensuring the correct components are always linked.
The APK and its addressable files can be uploaded via CLI.
When a release channel that targets a build with bundled files is shared with other organizations or assigned to devices, both the APK and its associated files are delivered together seamlessly.
For an optimal user experience, if the kiosk experience is configured to ArborXR Home, the app won't be available to launch within the headset until all bundled files are fully installed.
💡 Click Bundle Files with App Builds to learn more.
Version Management
When managing applications in ArborXR, create an app entry first and then upload all builds for the corresponding app to the app entry.
Once a new build is available, instead of creating a new app in your Content Library, navigate to the existing entry for the app then upload the new build.
This reduces clutter in the Content Library and is a more intuitive way of managing apps and corresponding builds.
💡 Click upload apps to learn more.
Release Channels
Release channels are a powerful way to manage your applications on ArborXR, whether you're deploying them to your own devices or groups, or sharing them with other organizations.
A release channel is created, by default, when you upload an app on ArborXR. The automatically created release channel, 'Latest', will always point to the latest uploaded version, and will start as the default release channel for the app. However, you can always create or delete additional release channels, and assign them as the 'Default'.
When deploying an app to a device, group, or sharing it with other organizations, you'll select the release channel with the desired target version. You can also update the release channel to have it point to another target version, and any groups, devices, or other organizations on that release channel will update to that newly selected version automatically.
💡 Click release channels to learn more.
Videos & WebXR Links
Upload 360° videos and create webXR links in your ArborXR Content Library then deploy them to devices.
Users will see thumbnails for the videos and webXR links deployed via ArborXR directly within ArborXR Home and can one-click launch.
Videos are launched directly in ArborXR Home, as ArborXR Home offers a built in video player.
WebXR links are launched either in the device's native browser or via Wolvic, if Wolvic is installed.
💡 Click upload videos and create webXR links to learn more.
Learner Management
With ArborXR Insights, you’re able to access a suite of features targeted towards improving and managing the learner experience.
Tracking Data and Performance
Insights allows you to track what’s going on in your headsets down to a granular level, so that you can get the full story:
Basic Logs: View a breakdown of logs from the device, to track what’s happening and more easily debug issues
Telemetry: Understand how the headset or controller positions are changing, the frame rate and performance of the apps you're using, and how the app affects the batteries in your fleet
Events: Get a myriad of details about the app experience itself and what’s happening in it so you can see how users are performing, and what they’re doing
Sessions: See aggregated data on a per-session basis so that you can dive into individual user-sessions in an application and understand what happened
Data Visualizations
ArborXR provides dashboard views so you can more easily understand and visualize your deployment data. With our Assessments dashboard, you can see how users are performing, with filters to segment and compare. With our Performance dashboard, view app and device performance and monitor outliers to assess potential app issues. With more on the way, Insights dashboards help you quickly and easily understand your data, and more importantly, your deployment’s impact.
Exporting, or Connecting to LMS or BI Tools
ArborXR knows that you might need to get your data elsewhere, whether it’s an LMS, BI tool, your own platform, or Excel:
LMS: Insights supports over 500+ LMSs out of the box, connect within minutes to an LMS via SCORM or LTI. Data will flow to the LMS, and sessions can be launched from your LMS getting users right into an LMS-tracked experience via pin or QR code
BI Tools: Easily connect your data to PowerBI or Tableau to query it or compare it against the rest of your company’s data
API: Access our API to call your data to your own visualization platform
Additional Export Methods: Export raw data to CSV or JSON
Per-User Tracking
Get per-user data and visualizations by setting a Headset Login Policies:
LMS: Using the LMS policy, sessions can be started directly from the LMS, requiring the user to input a unique identifying pin for that session, and booting them directly into their required learnings
Email Domain or String: Add an email domain to make the user experience easier, or just a required string like an Employee ID, so that users are prompted when a session starts and you can attribute the session data to them