ArborXR

Josh Franzen

Anthony Gallardo

Nathan Sales

Enroll & Manage Devices

Supported methods for enrolling devices into ArborXR. 

Device Enrollment

Steps to enroll Meta Quest devices using the Horizon managed services integration.

Enroll Meta Quest Devices through Horizon Managed Services

Steps to enroll HTC VIVE devices using HTC's Batch Configuration.

Enroll HTC VIVE Devices through HTC's Batch Configuration

Guides to enroll devices through Horizon Managed Services or HTC's Batch Configuration.

Enroll Devices through Meta Horizon Managed Services or HTC Batch Configuration

Steps to download and install ArborXR's Device Setup App on MacOS and Windows with links to setup steps for supported devices.

Download and Install the Device Setup App

Provision apps, files, and settings to devices during enrollment via the Device Setup App.

Generate Configuration Packages & Provision to Devices

Steps to set up Meta Quest 3S, Quest 3, Meta Quest 2 and Meta Quest Pro devices using ArborXR's Device Setup App.

Set Up Meta Quest 3S, Meta Quest 3, Meta Quest 2, and Meta Quest Pro Devices

Steps to setup PICO 4 Ultra Enterprise, PICO 4 Enterprise, PICO Neo 3 Pro, and PICO G3 devices using ArborXR's Device Setup App.

Set Up PICO 4 Ultra Enterprise, PICO 4 Enterprise, PICO Neo 3 Pro, and PICO G3 Devices

Steps to set up HTC VIVE Focus 3, VIVE XR Elite, and VIVE Focus Vision devices using ArborXR's Device Setup App.

Set Up VIVE Focus, VIVE XR Elite and VIVE Focus Vision Devices

Steps to setup DPVR devices using ArborXR's Device Setup App.

Set Up DPVR Devices

Steps to setup Magic Leap 2 devices using ArborXR's Device Setup App.

Set Up Magic Leap 2 Devices

Steps to set up Lenovo VRX devices using ArborXR's Device Setup App.

Set Up Lenovo VRX Devices

Steps to set up Pico Neo 2 & G2 4K devices using ArborXR's Device Setup App.

Set Up PICO Neo 2 & G2 4K Devices

Steps to setup Oculus for Business (OFB) devices using ArborXR's Device Setup App.

Set Up Oculus for Business Devices

Steps to set up VIVE Focus Plus devices using ArborXR's Device Setup App.

Set Up VIVE Focus Plus Devices

Steps to set up HTC VIVE Flow devices using ArborXR's Device Setup App.

Set Up VIVE Flow Devices

Steps to set up Android tablets & phones using ArborXR's Device Setup App.

Set Up Android Tablets & Phones

Steps to setup Vuzix devices using ArborXR's Device Setup App.

Set Up Vuzix Devices

Steps to setup RealWear devices using ArborXR's Device Setup App.

Set Up RealWear Devices

Steps to setup Oculus Go devices using ArborXR's Device Setup App.

Set Up Oculus Go Devices

Guides to enroll devices through ArborXR's Device Setup App. 

Enroll Devices through ArborXR's Device Setup App

Enroll Devices with a QR Code (PICO, HTC, RealWear, Vuxiz, Magic Leap 2, and Android tablets)

A guide to enroll devices with a QR Code. 

Enroll Devices with a QR Code

Steps and options to enroll supported devices on ArborXR in remote locations.

Remote Device Enrollment Options

A guide on enrolling dispersed devices remotely. 

Steps to resolve the "Another device owner application is installed" error in the Device Setup App.

Existing App with Device Ownership Prevents Client App Installation

Steps to resolve the "Failed to parse APK file" error in the Device Setup App.

Failed to Parse APK File Device Setup Error

Information about errors that may be encountered when enrolling devices using ArborXR's Device Setup App.

Common Enrollment Errors

Steps to enable Developer Mode & USB Debugging on Pico Neo 3 Pro devices.

Developer Mode & USB Debugging on Pico Neo 3 Pro

Steps to enable Developer Mode & USB Debugging on Lenovo VRX devices.

Developer Mode & USB Debugging on Lenovo VRX Devices

Steps to enable Developer Mode & USB Debugging on HTC VIVE Focus 3 devices.

USB Debugging on VIVE Focus 3

Steps to enable Developer Mode & USB Debugging on Pico's Neo 2 and G2 4K devices.

Developer Mode & USB Debugging on Pico Neo 2 & Pico G2 4K

Steps to enable Developer Mode & USB Debugging on HTC VIVE Focus Plus devices.

Developer Mode & USB Debugging on VIVE Focus Plus

Steps to enable Developer Mode & USB Debugging on Android tablets & phones.

Developer Mode & USB Debugging on Android Tablets & Phones

Developer Mode & USB Debugging on Pico 4 Enterprise

Developer Mode & USB Debugging on Pico 4 Ultra Enterprise

Guides to toggle on developer mode & USB debugging, so that devices can be enrolled into ArborXR using the Device Setup App.

Developer Mode & USB Debugging

Steps to enable or disable a user's access to developer options, including access to ADB, USB debugging, and transferring files via USB.

Configure Developer Options & USB File Transfer

Steps to prevent ArborXR-managed devices from being factory reset via device settings.

Prevent Device Factory Reset

Device Security

Steps to configure OS updates on PICO devices.

Manage PICO Neo 3 Pro, PICO G3 and PICO 4 Enterprise Operating System Updates

Steps to configure OS updates on Magic Leap 2 devices.

Manage Magic Leap 2 Operating System Updates

Steps to postpone automatic OS updates on Meta Quest by 30 days.

Postpone Automatic OS Updates on Meta Quest

Manage OS updates on PICO and Magic Leap 2.

OS Management

An in-depth breakdown of supported features by device model.

Supported Features by Device Model

Steps to grant ArborXR the required permission to deploy OBBs on devices running Android 11 or higher.

How to grant ArborXR permission to deploy OBBs on Android 11+ devices

Steps to grant ArborXR permission to scan for Wi-Fi on Quest devices running v57 and higher.

Grant ArborXR Permission to Scan for Wi-Fi on Meta Quest

Steps to configure PICO devices' system settings within ArborXR.

Configure PICO System Settings

Steps to identify the current ArborXR Client and Home app versions installed on devices.

Identify OS, ArborXR Client & Home App Versions Installed on Devices

Steps to migrate enrolled devices between your organizations.

Migrate Devices between Organizations

Steps to enable Miracast on PICO Neo 3 Pro Devices

Enable Miracast on PICO Neo 3 Pro Devices

Steps to export a Comma-separated (CSV) list of devices enrolled in your organization.

Export .csv of Devices

Steps to create and manage device custom fields.

Custom Fields

Steps to create, assign, filter, rename, and delete tags.

Add Notes to Devices

Current list of supported WiFi configurations, including security types, certificates, and proxy types.

Supported WiFi Configurations

Steps to remove devices from ArborXR by factory resetting or deleting.

Factory Reset or Delete Devices

Steps to gather device logs specific to ArborXR using ADB (Android Debug Bridge).

Gather Local Device Logs

Steps to cast PICO devices using PICO's "Screencast" app while devices are configured to ArborXR Home.

Cast PICO Devices using PICO's "Screencast" App

Information about ArborXR's device location tracking feature.

Device Location Tracking

View and Uninstall Applications Not Managed by ArborXR

Display or Hide Columns in the Devices Table

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