ArborXR

Nathan Sales

Josh Franzen

Anthony Gallardo

Manage Devices

Steps and options to enroll supported devices on ArborXR in remote locations.

Remote Device Enrollment Options

Supported methods for enrolling devices into ArborXR. 

Device Enrollment

Steps to download and install ArborXR's Device Setup App with links to setup steps for supported devices.

Download and Install the Device Setup App

Provision apps, files, and settings to devices during enrollment via the Device Setup App.

Generate Configuration Packages & Provision to Devices

Steps to set up Meta Quest 2 and Meta Quest Pro devices using ArborXR's Device Setup App.

Set Up Meta Quest 2 and Meta Quest Pro Devices

Steps to setup PICO Neo 3 Pro, PICO 4 Enterprise, and PICO G3 devices using ArborXR's Device Setup App.

Set Up PICO Neo 3 Pro, PICO 4 Enterprise, and PICO G3 Devices

Steps to set up HTC VIVE Focus 3 and VIVE XR Elite devices using ArborXR's Device Setup App.

Set Up VIVE Focus 3 and VIVE XR Elite Devices Devices

Steps to setup Magic Leap 2 devices using ArborXR's Device Setup App.

Set Up Magic Leap 2 Devices

Steps to set up Lenovo VRX devices using ArborXR's Device Setup App.

Set Up Lenovo VRX Devices

Steps to set up Pico Neo 2 & G2 4K devices using ArborXR's Device Setup App.

Set Up PICO Neo 2 & G2 4K Devices

Steps to setup Oculus for Business (OFB) devices using ArborXR's Device Setup App.

Set Up Oculus for Business Devices

Steps to set up VIVE Focus Plus devices using ArborXR's Device Setup App.

Set Up VIVE Focus Plus Devices

Steps to set up HTC VIVE Flow devices using ArborXR's Device Setup App.

Set Up VIVE Flow Devices

Guides to enroll devices using ArborXR's Device Setup App. 

Device Enrollment via Device Setup App

Steps to enable Developer Mode & USB Debugging on Meta Quest 2 and Meta Quest Pro devices.

Developer Mode & USB Debugging on Meta Quest Devices

Steps to enable Developer Mode & USB Debugging on Pico Neo 3 Pro devices.

Developer Mode & USB Debugging on Pico Neo 3 Pro

Steps to enable Developer Mode & USB Debugging on Lenovo VRX devices.

Developer Mode & USB Debugging on Lenovo VRX Devices

Steps to enable Developer Mode & USB Debugging on HTC VIVE Focus 3 devices.

USB Debugging on VIVE Focus 3

Steps to enable Developer Mode & USB Debugging on Pico's Neo 2 and G2 4K devices.

Developer Mode & USB Debugging on Pico Neo 2 & Pico G2 4K

Steps to enable Developer Mode & USB Debugging on HTC VIVE Focus Plus devices.

Developer Mode & USB Debugging on VIVE Focus Plus

Guides to toggle on developer mode & USB debugging, so that devices can be enrolled into ArborXR using the Device Setup App.

Developer Mode & USB Debugging

Steps to resolve the "One or more accounts have been added to the Android user on the device" error in the Device Setup App.

Android Accounts Prevent Client App Installation

Steps to resolve the "Another device owner application is installed" error in the Device Setup App.

Existing App with Device Ownership Prevents Client App Installation

Steps to resolve the "Failed to parse APK file" error in the Device Setup App.

Failed to Parse APK File Device Setup Error

Information about errors that may be encountered when enrolling devices using ArborXR's Device Setup App.

Common Device Setup Errors

Steps to Enroll Devices into ArborXR using a QR Code

Set Up Devices with a QR Code

A guide to enroll devices using Android's QR Code provisioning method. 

Device Enrollment via QR Code

Steps to setup HTC VIVE Focus 3 devices using HTC's Batch Configuration.

Setup VIVE Focus 3 Devices with ArborXR Using VIVE's Batch Configuration

A guide to enroll HTC VIVE Focus 3 devices using HTC's batch configuration. 

HTC VIVE Focus 3 Enrollment via Batch Configuration 

Steps to enable or disable a user's access to developer options, including access to ADB, USB debugging, and transferring files via USB.

Configure Developer Options & USB File Transfer

Steps to prevent ArborXR-managed devices from being factory reset via device settings.

Prevent Device Factory Reset

Remotely Factory Reset Devices

Device Security

Steps to manage firmware updates on PICO Neo 3 Pro, PICO G3 and PICO 4 Enterprise.

Manage PICO Neo 3 Pro, PICO G3 and PICO 4 Enterprise Firmware Updates

Firmware Management

Steps to configure Pico devices' system settings within ArborXR.

Configure Pico System Settings

Steps to identify the current ArborXR Client and Home app versions installed on devices.

Identify Firmware, ArborXR Client & Home App Versions Installed on Devices

Steps to migrate enrolled devices between your organizations.

Migrate Devices between Organizations

Steps to enable Miracast on PICO devices running firmware 4.8.15 or higher.

Enable Miracast on PICO Devices (Firmware 4.8.15 and higher)

Steps to export a Comma-separated (CSV) list of devices enrolled in your organization.

Export .csv of Devices

Steps to create, assign, filter, rename, and delete tags.

Add Notes to Devices

Current list of supported WiFi configurations, including security types, certificates, and proxy types.

Supported WiFi Configurations

Steps to permanently delete a device from your ArborXR organization.

Delete Devices from ArborXR

Steps to gather device logs using ADB commands within the Sidequest PC application.

Gather Local Device Logs

Steps to grant ArborXR the required permission to deploy OBBs on devices running Android 11 or higher.

Granting ArborXR Permission for Deploying OBBs on Android 11+ Devices

Deploying Meta Quest Devices at Scale

Steps to cast PICO devices using PICO's "Screencast" app while devices are configured to ArborXR Home.

Cast PICO Devices using PICO's "Screencast" App

General

FAQs & Guides

Steps to troubleshoot Meta Quest USB debugging

Meta Quest USB Debugging Troubleshooting Tips

Guides for troubleshooting devices and our services

Troubleshooting Guides

How to Use ADB Commands in SideQuest, MacOS Terminal, and Windows Command Prompt

Steps to auto-launch YouTube WebXR links in the YouTubeVR app for Meta Quest devices.