Who can use this feature?
👤 Organizations Owners and Admins.
Overview
This feature allows you to move devices between the organizations that you have access to.
When a device is migrated to a new organization:
It will be ungrouped in the new organization.
All previously configured settings will revert to their default values. For example, if a device was configured to ArborXR Home or ArborXR Kiosk Mode in the old organization, it will revert to the default Device Home Environment in the new organization.
This occurs because the device's original group in the old organization does not exist in the new organization, and groups cannot be migrated between organizations.
💡 To keep the same configuration on a migrated device, create a group in the new organization with the same content & settings as the old one. Add the device to this group immediately after migration.
Steps to Migrate Devices
Click Devices.
Click the checkbox to the left of each device you wish to move.
Click Edit.
From the dropdown menu, select Migrate Device(s).
A modal box will appear. Under Organizations click the dropdown arrow on the right of the Organization ID or Name field.
Next, from the list of Organizations you can scroll through and click to select the desired organization OR search by name, then click to select the organization.
⚠️ Confirm that you have selected the correct, desired organization, as selecting Migrate in the next step immediately moves the device(s) to the new organization.
Click Migrate.