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My organization uses a UEM (e.g. VMWare) to manage our phones and tablets. Why should I use ArborXR to manage my Android based XR devices?
My organization uses a UEM (e.g. VMWare) to manage our phones and tablets. Why should I use ArborXR to manage my Android based XR devices?
Josh Franzen avatar
Written by Josh Franzen
Updated over a week ago

Unified Endpoint Management (UEM) is a class of software tools that provide a single management interface for mobile, PC and other devices. Notable UEM providers include VMWare with Workspace ONE, Microsoft with Intune, and Ivanti with MobileIron.

💡Read this blog highlighting three challenges companies face managing XR devices with legacy UEMs.

High Level

  • ArborXR is a full mobile device management (MDM) solution that IT departments can use to manage thousands of XR devices.

  • Enrolling devices to a UEM is a manual and time consuming process. ArborXR comes with a Device Setup App to simplify and automate enrolling devices in bulk. We are also working with Qualcomm and OEMs on enabling zero touch enrollment.

  • Content deployment options are limited with UEMs and XR devices. ArborXR offers much more flexibility.

  • ArborXR offers a launcher that can be customized both in terms of visuals and in terms of device security, thereby allowing you to manage the end-users experience within the headset (e.g. you can remotely disable in-VR access to WiFi).


Detail

Mobile Device Management (MDM) Functionality

💡ArborXR is a full MDM solution built for AR/VR devices that offers functionality IT expects.

  • Remote provisioning of WiFi configurations

  • Remote wipe/factory reset

  • Remote configuration of device security settings

    • Developer options

    • USB file transfer

    • Screen capture

  • Remote launch of applications

Device Enrollment & Provisioning

💡ArborXR makes it easy for IT to provision hundreds or thousands of headsets.

  • Enrolling VR devices to UEMs is a manual and time consuming process that requires the following steps to be performed on each device individually:

    1. Sideload the UEM’s client .apk

    2. Run an adb command to set the UEM's client .apk as the device owner

    3. Launch the UEM’s client .apk in VR (after putting on the headset) and sign in (manually in headset)

  • At scale, this is a major endeavor for IT Departments, requiring hundreds of man hours and IT staff putting on each and every headset, tediously signing in and then sanitizing the headset.

  • ArborXR, on the other hand, offers the Device Setup App to enable quick and easy enrollment and provisioning of devices.

Manage User Experience In-Headset

💡ArborXR offers a launcher that can be customized (visual and security configurations) allowing you to manage the end-users experience within the headset.

  • Visually: Customize the background environment with your own 360 background.

  • Security: Remotely display or hide apps and settings, to ensure end-users only have access to what they need e.g. toggle on or off in-VR access to WiFi.


Content Management

💡IT departments working with AR/VR devices need content management functionality that isn’t supported by UEMs.

  • App version management & control.

  • Remotely monitor real time install progress of apps & 360 videos.

  • No time limits or file size limits (an issue with UEMs and mission critical for large app sizes common with VR).

  • Work closely with ISV partners without giving them access to company devices.

    • ISVs can remotely share content with you via ArborXR’s “app sharing” functionality to access it within your Apps section.

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