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Set Up Devices with a QR Code
Set Up Devices with a QR Code

Steps to Enroll Devices into ArborXR using a QR Code

Josh Franzen avatar
Written by Josh Franzen
Updated over a week ago

Who can use this feature?

👤 Organizations Owners and Admins.
🚩 Available on the Starter, Essential and Enterprise Plans.

Overview

The QR code enrollment method allows administrators to enroll devices to ArborXR by generating and then scanning a QR code. The QR code contains automatic enrollment credentials and a Wi-Fi payload. Administrators can also download and share the QR code to allow users to self-enroll their devices.

Supported Devices

Devices that support this enrollment method include:

  • Magic Leap 2

  • HTC VIVE Focus 3 & VIVE XR Elite

  • RealWear

  • Vuzix M400 & M4000

  • Phones & tablets

  • PICO 4 Enterprise

  • PICO Neo 3 Pro

💡 Meta Quest devices do not support this enrollment method because they do not offer a step to enable passthrough and scan a QR code as part of the initial device unboxing and setup.

Generate the QR Code

  1. Navigate to Groups in the side navigation menu.

  2. Select the group you would like to enroll devices into.

  3. Select the Settings tab.

  4. Expand the Enrollment section.
    ​

  5. Beneath QR Codes, select Build New.

  6. Enter a unique title to distinguish the QR code.

  7. Optional: Check the Add Wi-Fi Configuration checkbox and enter Wi-Fi details if you'd like Wi-Fi to be provisioned to the device as part of scanning the QR code.
    ​

    ⚠️ While including Wi-Fi in the QR code payload is optional, the device must already be connected to Wi-Fi prior to scanning the QR code in order for the enrollment to complete successfully.

  8. Click Generate.

  9. Now that the QR code has been generated and is displayed in the QR Codes table, click on the download icon to download a .png of the QR code or click on the expand icon to open the QR code on your machine for device scanning.
    ​

Enroll Devices

Magic Leap 2

  1. Power on the factory reset or out-of-the-box device.

    • Important ⚠️: If the device is already set up, you will need to factory reset as MDM enrollment via QR code can only be done during the initial out-of-box device setup experience. After the device has been setup you will not be able to use Magic Leap's QR Scanner app to scan ArborXR's QR code for MDM enrollment.

  2. Complete the initial device setup steps:

    1. Controller pairing.

    2. Language selection.

    3. Prescription insert instructions.

    4. Software license agreement.

    5. Magic Leap Hub.

    6. License Key

  3. After the License Key step you will be taken to the Enrollment step. The option Use QR code to enroll device with a MDM provider will be pre-selected. Select Continue.

  4. Click Start Scan then use the onscreen QR code scanner to scan the QR code displayed on your computer screen.
    ​

  5. If scanned successfully, the Android MDM setup window will appear.

    1. In the "Let's set up your work device" screen, select Accept & Continue.
      ​

    2. In the "This device isn't private screen", select Next.
      ​

  6. A window will open asking you to Select a Home app. Select Home Menu instead of ArborXR Client then select Always instead of Just Once.

    • Home Menu is Magic Leap's native home app. ArborXR Client is not a home app and does not have a UI and as such should not be selected.

HTC VIVE Focus 3 & VIVE XR Elite

⚠️ Only supported on devices running VIVE Focus 3 Software (FOTA 5.6) 5.0.999.726 or higher.

  1. Power on the factory reset or out-of-the-box device.

    • Important ⚠️: If the device is already set up, you will need to factory reset as MDM enrollment via QR code can only be done during the initial out-of-box device setup experience.

  2. When the welcome screen appears, press the Headset button three times to enable passthrough.

  3. Use the onscreen QR code scanner to scan the QR code displayed on your computer screen.
    ​

    💡 If you are having trouble scanning the QR code, expand the image of the QR code to full screen.

  4. If scanned successfully, the Android MDM setup window will appear.

    1. In the "Let's set up your work device screen", select Accept & Continue.

    2. In the "This device isn't private screen", select Next.

RealWear

  1. Power on the factory reset or out-of-the-box device.

    • Important ⚠️: If the device is already set up, you will need to factory reset as MDM enrollment via QR code can only be done during the initial out-of-box device setup experience.

  2. After powering on, the Configuration screen will present through the Realwear device’s viewer, allowing for a QR Code scan. Scan the QR code.
    ​

  3. If scanned successfully, the Android MDM setup window will appear.

    1. In the "Let's set up your work device screen", select Accept & Continue.

    2. In the "This device isn't private screen", select Next.

Vuzix M400 & M4000

  1. Power on the factory reset or out-of-the-box device.

    • Important ⚠️: If the device is already set up, you will need to factory reset as MDM enrollment via QR code can only be done during the initial out-of-box device setup experience.

  2. On the screen below, press and hold the front-most button on the glasses for 3 to 4 seconds until the Vuzix Provisioning App launches.
    ​

  3. This immediately launches the camera. Scan the QR code.
    ​

  4. If scanned successfully, the Android MDM setup window will appear.

    1. In the "Let's set up your work device screen", select Accept & Continue.

    2. In the "This device isn't private screen", select Next.

Phones & Tablets

  1. Power on the factory reset or out-of-the-box device.

    • Important ⚠️: If the device is already set up, you will need to factory reset as MDM enrollment via QR code can only be done during the initial out-of-box device setup experience.

  2. Tap the Android welcome screen six times.

    • The taps have to be done in the same place on the screen.
      ​

    • The QR code scanner will open automatically after you complete the six taps.

  3. Scan the QR code.

  4. If scanned successfully, the Android MDM setup window will appear.

    1. In the "Let's set up your work device screen", select Accept & Continue.

    2. In the "This device isn't private screen", select Next.

PICO 4 Enterprise

💡 On PUI earlier than 5.6, the .png of the QR code must be placed either on the root of the device's SD card or on the root of a USB-C drive plugged into the device at boot.

  1. Power on the factory reset or out of the box device.

  2. Follow the in-headset instructions to complete the initial setup of the device.

  3. In the "Quick Setup For your PICO Business Headset" step, select Quick Setup.

  4. Select Scan QR Code.

  5. If scanned successfully, the Android MDM setup window will appear.

    1. In the "Let's set up your work device screen", select Accept & Continue.

    2. In the "This device isn't private screen", select Next.

PICO Neo 3 Pro

💡 PICO Neo 3 Pro and PICO G3's passthrough cameras are not able to read QR codes and as such the .png of the QR code must be placed either on the root of the device's SD card or on the root of a USB-C drive plugged into the device at boot.

  1. Paste the .png of the QR code to the root of the device or to the root of the USB-C drive.
    ​

  2. Power on the factory reset or out of the box device.
    ​

    💡 If the device is already set up, you can open the QR code scanner without factory resetting by navigating to Developer > Industry Settings > Quick Launch > Quick Setup > Scan Code.

  3. Follow the in-headset instructions to complete the initial setup of the device.

  4. If you have specified a Wi-Fi payload in the QR Code, skip the Wi-Fi configuration step.

  5. In the "Quick Setup (Enterprise)" step, select Quick Setup.
    ​

  6. Select the .png of the QR code on the root of the device or USB-C key.

  7. If scanned successfully, the Android MDM setup window will appear.

    1. In the "Let's set up your work device screen", select Accept & Continue.

    2. In the "This device isn't private screen", select Next.

Related Articles
Set Up PICO Neo 3 Pro, PICO 4 Enterprise, and PICO G3 Devices
Set Up VIVE Focus 3 and VIVE XR Elite Devices
Set Up Magic Leap 2 Devices
Remote Device Enrollment Options
Set Up RealWear Devices
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