⚠️ This article is deprecated and no longer relevant for Meta Quest device enrollment.
As of February 26, 2025, Meta has changed how Quest devices enroll into ArborXR. To enroll, you’ll need to use ArborXR’s integration with Horizon managed services. This may come with changes to pricing, privacy, and agreements, as enrollment will be managed through Meta’s system.
Helpful resources:
Head over to our blog for existing customers to learn how these changes affect your current deployment and device management.
See this help article for steps to enroll Quest devices into ArborXR using Horizon managed services.
Introduction
Welcome to this guide on setting up a supported Meta Quest (Quest 3S, Quest 3, Quest 2, and Quest Pro) with ArborXR. Here we'll cover the full setup processs:
Set Up a Meta Quest Developer Account & Organization
Set Up the Meta Quest device
Download ArborXR's Device Setup App
Install ArborXR's Device Setup App
Enable USB Debug Mode
Enroll Devices into ArborXR
1. Set Up a Meta Quest Developer Account & Organization
What you’ll need:
📧 A unique email address for the device
📲 A cellular phone ready for two-factor authentication
Go to developer.oculus.com/sign-up and click Sign Up
Choose Continue with Email and enter your unique device email
Create your account with a name, birth date, and password
Confirm your email with the six-digit code sent to you
Complete the Meta Horizon profile creation
Set up two-factor authentication via text message (required for verification)
Set up your organization name in the developer portal
2. Set Up the Meta Quest device
Download the Meta Horizon mobile app on your smartphone, then wirelessly connect your headset and phone to complete the setup process.
3. Download ArborXR's Device Setup App
Click on the links below to download the Device Setup App to your PC:
4. Install ArborXR's Device Setup App
MacOS: The Device Setup App will download as a disk image. Open it to mount it, then drag and drop the app in the opened window into the Applications folder.
Windows: The Device Setup App will download as a setup executable. Launch this .exe and run through the installation flow. IT admins can use run setup with arguments to automate deployments and even install the app machine-wide.
5. Enable USB Debug Mode
👓 For Developer Mode to appear, the headset must be set up with the Meta Quest developer account created in Step 1.
Open the Meta Horizon app on your smartphone.
Select the Account in the bottom middle of the app's lower menu bar.
Click Menu in the upper-right corner.
Select Devices, then your device.
Scroll down and click Headset Settings.
Select Developer Mode.
Toggle on Developer Mode.
6. Enroll Devices into ArborXR
Launch ArborXR's Device Setup App and log in with your ArborXR account. Once logged in, select the organization to which you’d like to add the device(s).
💡If you’re provisioning via Configuration Package, do not log in. Please follow this guide on how to provision via Configuration Package.
Connect your device to the PC via USB-C.
💡 Use a USB hub to set up devices in bulk.
Enter a Title for the device (optional).
Select the checkbox for your device(s) then select the Set Up button.
Choose a Setup Method
Device Group - The device will be enrolled into an existing device group of your choice. Any settings configured to the group, including Wi-Fi, will be provisioned to the device via USB-C as part of the device setup. It is recommended to add Wi-Fi configuration(s) to the group ahead of device setup to automate the networking process. The group's apps and files will download and install to the device over Wi-Fi once the device comes online.
💡 Device Groups are a way to provision a defined set of apps, files, and settings to multiple devices at once. For more detailed information, please visit our Device Groups collection of articles.
Enroll Only - The device will be added to your ArborXR dashboard for management but no further actions will take place.
Click on the Set Up button.
Once the setup completes successfully, click the Manage Device button to be redirected to the ArborXR portal and the device's overview page.
Troubleshooting Device Enrollment
When you see the status Pending ADB Authorization in the Device Setup app after accepting the prompts in VR, put on the headset again, the USB-C cable could have momentarily been jostled enough to break the connection and thus re-prompt the user.
