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How to resolve issue enabling Developer Mode / USB Debugging on Meta Quest devices
How to resolve issue enabling Developer Mode / USB Debugging on Meta Quest devices

Steps to troubleshoot Meta Quest USB debugging prompt to populate on your computer

Anthony Gallardo avatar
Written by Anthony Gallardo
Updated over a week ago

If you're experiencing issues with USB debugging on your Meta Quest headset, such as the prompt to "Allow this computer" not appearing or the device not being recognized on the computer, there are a few factors that could be causing the problem, and are typically related to the connecting cable. See below for a few troubleshooting tips!

💡 NOTE: USB-C Adapters for USB Debugging:

USB-C adapters are not always reliable for USB debugging, as many do not support the necessary data transfer.

Check USB-C Cable and Orientation

  • USB-C Cable Orientation: Ensure that the USB-C cable is properly connected to both your Meta Quest headset and your computer. USB-C cables have reversible connectors, so it's essential to insert the cable correctly. Try flipping the USB-C connector and reconnecting it to see if the issue is resolved.

  • USB-C Cable Compatibility: Not all USB-C cables are suitable for USB debugging on the Meta Quest headset. Meta does not provide specific information about the USB-C cable included with the headset. However, based on user experiences, it has been found that USB-C 3.1 Gen 1 cables and the official Meta Quest cables are more likely to work for USB debugging.

  • USB-C Adapters and USB Debugging:

    Be cautious when considering the use of USB-C adapters for USB debugging. Not all adapters support the appropriate data transfer rates necessary for a stable connection. In general, it's recommended to connect your USB-C cable directly to a USB-C port on your computer for the most reliable performance.

    While some USB-C adapters may work, it's important to recognize that their compatibility and effectiveness can vary greatly. Due to the vast number of adapters available, it's not feasible for us to verify which specific ones are guaranteed to function correctly. If you do choose to use an adapter, be aware that your experience may vary, and direct connection is preferable where possible.

  • Test Different USB-C Cables: If you're still experiencing issues, try using different USB-C cables to see if the problem lies with the cable itself. Some cables may not provide a stable or reliable connection for USB debugging. Testing with alternative cables can help identify if the issue is specific to the cable being used.

💡NOTE: The above is not an exhaustive list, and other USB-C cables may also work. However, for optimal compatibility, it is recommended to use a USB-C 3.1 Gen 1 cable or official Meta Quest cables.

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