In this article:


Overview

Unmanaged apps are apps that are already installed on devices, but were not deployed to devices via ArborXR. Unmanaged apps cannot be installed to devices from ArborXR since the app file (.apk) does not get uploaded to ArborXR during this process.

For the purposes of this guide, it is assumed that all Unmanaged Apps have been either:

  1. Pre-installed by the device manufacturer

  2. Downloaded to the device from each device's respective app store

💡 With this feature, unmanaged apps can easily be added to ArborXR Home or designated as the startup app in Kiosk Mode.

💡 Note: If you are looking to use an app that is on the device's app store, we recommend reaching out to the app developer for app licensing information. We even have ways to make it extremely easy for app developers to share applications with their customers through ArborXR. Feel free to include us in the conversation if you ever get to this point with an app developer.

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Create Unmanaged Apps

  1. Navigate to the Apps page in the side navigation menu.

  2. Click Add App.

  3. Select Unmanaged.

  4. This will open a modal where you will need to:

    • Enter the Title of the application.

    • Select the Platform Compatibility (i.e., whether the app is built for Pico Neo 2, HTC VIVE Focus Plus, etc.).

    • Enter the app's Package Name.


      📖 To identify the package name of the app in question, either refer to our running list of common package names or obtain the package name using this guide.


  5. Click Add App.

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Add Unmanaged App(s) to ArborXR Home or Kiosk Mode

ArborXR Home:

  1. Navigate to the individual ungrouped device or device group in question.

  2. Select the Headset Experience tab.

  3. Select ArborXR Home.

  4. Under Included Apps, click on Unmanaged Apps to expand the section then select the managed apps that users should have access to within ArborXR Home.

  5. Scroll down then click Apply Changes.

💡 NOTE: Provided the selected unmanaged applications are installed on the device(s), either because they were pre-installed by the device manufacturer or because they were downloaded from the device's app store, the applications will appear in ArborXR Home.

💡 For more information about configuring ArborXR Home, see this article.

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Kiosk Mode:

  1. Navigate to the individual ungrouped device or device group in question.

  2. Select the Headset Experience tab.

  3. Select Kiosk Mode.

  4. Under Kiosk App, click on Unmanaged Apps to expand the section then select an unmanaged app to designate it as the kiosk app.

  5. Scroll down then click Apply Changes.

💡 NOTE: Provided the selected unmanaged application is installed on the device(s), either because it was pre-installed by the device manufacturer or because it was downloaded from the device's app store, the application will automatically launch upon powering on the device.

💡 For more information about configuring Kiosk Mode, see this article.

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