All Collections
FAQs & Troubleshooting Guides
FAQs
What URLs and ports are required to allow ArborXR traffic in my local network?
What URLs and ports are required to allow ArborXR traffic in my local network?

Collection of URLs and ports required to allow ArborXR traffic in your local network.

Josh Franzen avatar
Written by Josh Franzen
Updated over a week ago

Please ensure the following URLs are whitelisted and the following ports are opened. Note that any traffic sent by ArborXR will be over HTTPS port 443.

Rule

Port

Protocol

Why

Direction

Required?

arborxr.com

443

HTTPS

Our public website

Outbound

No

*.arborxr.com

443

HTTPS

Frontend web applications

Inbound and Outbound

Yes

xrdm.app

443

HTTPS

Backend APIs

Inbound and Outbound

Yes

*.xrdm.app

443

HTTPS

Backend APIs

Inbound and Outbound

Yes

*.xrdm.app

443

WSS

Backend APIs

Inbound and Outbound

Yes

js.chargebee.com

443

HTTPS

Chargebee Billing Widget

Outbound

No

fonts.googleapis.com

443

HTTPS

Google Fonts

Outbound

No

widget.intercom.io/

443

HTTPS

Intercom Support Messenger Widget

Outbound

No

js.intercomcdn.com/

443

HTTPS

Intercom Support Messenger Widget

Outbound

No

api-iam.intercom.io/

443

HTTPS

Intercom Support Messenger Widget

Inbound and Outbound

No

nexus-websocket-a.intercom.io/

443

WSS

Intercom Support Messenger Widget

Inbound and Outbound

No

static.intercomassets.com/

443

HTTPS

Intercom Support Messenger Widget

Outbound

No

browser.sentry-cdn.com

443

HTTPS

Sentry Javascript Assets

Outbound

No

*.ingest.sentry.io

443

HTTPS

Sentry Error Logging

Inbound and Outbound

No

storage.googleapis.com

443

HTTPS

Cloud Storage

Inbound and Outbound

Yes

arborxrstatic.com

53

DNS

Network Portal Detection

Outbound

Yes

arborxrstatic.com

80

HTTP

Network Portal Detection (Required by Android to ensure connectivity)

Outbound

Yes

arborxrstatic.com

443

HTTPS

Network Portal Detection

Outbound

Yes

stun.cloudflare.com

3478, 1473

STUN, UDP

Inbound and Outbound

Yes

For more specific whitelisting, see the currently available list of IP addresses for ArborXR below.

๐Ÿ’ก NOTE: The below IP addresses do not provide support for:

  • Intercom (for Customer Support. Alternatively, email [email protected])

  • Google Fonts

  • Mapbox (device location)

  • Sentry Error Reporting

  • Multipart content uploads (app uploads) when connected to our default storage bucket.

34.160.234.114

34.120.67.43

34.160.123.38

34.111.34.133

34.111.113.85

34.110.176.214

34.117.192.101

34.117.244.212

34.111.83.143

34.117.59.106

34.160.245.248

35.201.127.226

34.95.96.100

35.241.42.32

35.241.33.165

34.149.52.196

34.160.187.7

35.223.125.164

34.172.59.161

34.172.137.69

34.173.200.206

34.122.110.183

35.193.220.46

104.197.77.147

34.122.79.145

35.193.121.158

35.222.149.207

35.222.196.74

34.71.48.167

34.171.226.237

Did this answer your question?