Please ensure the following URLs are whitelisted and the following ports are opened for your local network / firewall. Note that any traffic sent by ArborXR will be over HTTPS port 443.
Rule | Port | Protocol | Why | Direction | Required? |
arborxr.com | 443 | HTTPS | Our public website | Outbound | No |
*.arborxr.com | 443 | HTTPS | Frontend web applications | Inbound and Outbound | Yes |
xrdm.app | 443 | HTTPS | Backend APIs | Inbound and Outbound | Yes |
*.xrdm.app | 443 | HTTPS | Backend APIs | Inbound and Outbound | Yes |
*.xrdm.app | 443 | WSS | Backend APIs | Inbound and Outbound | Yes |
js.chargebee.com | 443 | HTTPS | Chargebee Billing Widget | Outbound | No |
fonts.googleapis.com | 443 | HTTPS | Google Fonts | Outbound | No |
widget.intercom.io/ | 443 | HTTPS | Intercom Support Messenger Widget | Outbound | No |
js.intercomcdn.com/ | 443 | HTTPS | Intercom Support Messenger Widget | Outbound | No |
api-iam.intercom.io/ | 443 | HTTPS | Intercom Support Messenger Widget | Inbound and Outbound | No |
nexus-websocket-a.intercom.io/ | 443 | WSS | Intercom Support Messenger Widget | Inbound and Outbound | No |
static.intercomassets.com/ | 443 | HTTPS | Intercom Support Messenger Widget | Outbound | No |
browser.sentry-cdn.com | 443 | HTTPS | Sentry Javascript Assets | Outbound | No |
*.ingest.sentry.io | 443 | HTTPS | Sentry Error Logging | Inbound and Outbound | No |
storage.googleapis.com | 443 | HTTPS | Cloud Storage | Inbound and Outbound | Yes |
arborxrstatic.com | 53 | DNS | Network Portal Detection | Outbound | Yes |
arborxrstatic.com | 80 | HTTP | Network Portal Detection (Required by Android to ensure connectivity) | Outbound | Yes |
arborxrstatic.com | 443 | HTTPS | Network Portal Detection | Outbound | Yes |
stun.cloudflare.com | 3478, 1473 | STUN, UDP | Inbound and Outbound | Yes |
For more specific whitelisting, see the currently available list of IP addresses for ArborXR below.
💡 NOTE: The below IP addresses do not provide support for:
|
34.160.234.114 | 34.120.67.43 | 34.160.123.38 |
34.111.34.133 | 34.111.113.85 | 34.110.176.214 |
34.117.192.101 | 34.117.244.212 | 34.111.83.143 |
34.117.59.106 | 34.160.245.248 | 35.201.127.226 |
34.95.96.100 | 35.241.42.32 | 35.241.33.165 |
34.149.52.196 | 34.160.187.7 | 35.223.125.164 |
34.172.59.161 | 34.172.137.69 | 34.173.200.206 |
34.122.110.183 | 35.193.220.46 | 104.197.77.147 |
34.122.79.145 | 35.193.121.158 | 35.222.149.207 |
35.222.196.74 | 34.71.48.167 | 34.171.226.237 |