All Collections
Billing
How can I increase or decrease my device limit?
How can I increase or decrease my device limit?
Josh Franzen avatar
Written by Josh Franzen
Updated over a week ago
  1. Navigate to Settings in the side navigation menu.

  2. Select the Billing tab.

  3. Click Manage Plan.
    ​

  4. In the Device Limit input, enter the desired device limit then click Checkout.
    ​

    ​


    πŸ’‘NOTE: Your current count of active devices will be pre-filled as the minimum starting quantity. We recommend proactively setting the device limit to the total number of devices you expect to setup with ArborXR in the immediate near future.


  5. In the hosted checkout page that was opened as a new window, review your order then click Pay & Subscribe.

πŸ’‘ If you increase your device limit, you will immediately be charged a prorated amount for the new devices according to the amount of time left in your current monthly or annually billing cycle.
​
​If you decrease your device limit mid way through your billing cycle, you will be issued a prorated credit according to the amount of time left in your current monthly or annually billing cycle. This credit can be used towards adding more devices in the future. A refund will not be issued.

Did this answer your question?