Skip to main content

I am attempting to setup a Meta Quest device to ArborXR but I am getting the following error in the Device Setup App: "One or more accounts have been added to the Android user on the device".

Josh Franzen avatar
Written by Josh Franzen
Updated over 5 months ago

As of their firmware, v28.0, Meta automatically adds both an Oculus account and a Facebook account to the Android user. Meta, with rebranding in recent years, they also may include a Meta or Horizon account.

This is problematic as device ownership which our client app requires to control the device. Device ownership can only be granted when no accounts have been added to the Android user. For more information about how to resolve this error and continue with device setup, see to this article.

Did this answer your question?