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Generate an Invoice Before Processing Payment
Generate an Invoice Before Processing Payment
Josh Franzen avatar
Written by Josh Franzen
Updated over 8 months ago

⚠️ We can only provide invoices for plans on the annual billing cycle. This option is not available for monthly billing plans.

  1. Select Settings in the side navigation menu.

  2. Select the Billing tab.

  3. Click Manage Plan.

  4. Select the desired plan, select Pay Yearly, enter the number of licenses you wish to purchase in the Device Limit input, then select Checkout.

  5. Enter the billing contact's name, email, your organization's address, then select Next.

  6. Select either Bank Transfer or Check.

  7. Optionally enter a PO number. Click Next.


    💡 Don't have a PO number right now? No problem! You can add your PO number to the invoice later. Simply email your PO number to [email protected] when you have it, and we'll update your invoice accordingly.


  8. Click on Apply coupon if you have a discount coupon code.

  9. Enter the coupon code then click on the apply button.

  10. Click Pay $[amount] & subscribe.

💡 After clicking Pay $[amount] & subscribe:

  1. Invoice Sent: An invoice will be emailed to the billing contact. You can also download the invoice from the Billing page on the ArborXR web portal.

  2. Payment Options:

    • Bank transfer or check: The invoice will include ArborXR's bank details and address for bank transfer or mailing a check.

    • Credit card: If you would like to pay by credit card or direct debit instead of bank transfer or check, navigate to the Billing page within the ArborXR portal then click Edit in the Billing Details section. This will open a widget where you can enter credit card or direct debit details.

  3. Payment Deadline: You have 30 days to complete the payment. If payment is not made within this period, access to your ArborXR organization will be revoked.

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