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Failed to Parse APK File Device Setup Error
Failed to Parse APK File Device Setup Error

Steps to resolve the "Failed to parse APK file" error in the Device Setup App.

Josh Franzen avatar
Written by Josh Franzen
Updated over 10 months ago

Overview

While setting up devices with ArborXR you may get the error, Unexpected shell command output: Error: Failed to parse APK file.

💡This means that ArborXR's .apk files corrupted during the initial download to the PC and a fresh download is required.

Solution

  1. Close ArborXR's Device Setup App.

  2. Navigate to the following path on your PC:

    • Windows: C:\ProgramData\ArborXR\Setup\Dependencies

    • MacOS: ~/Library/Application Support/app.xrdm.pairing/ArborXR/Setup/Dependencies

  3. Delete all .apk files in the Dependencies folder.

  4. Re-launch the Device Setup App. After logging in, ArborXR's .apk files will automatically begin downloading to the PC.

  5. After the download in step #4 is complete, retry installing ArborXR to devices.

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