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Remotely Wipe App Data

Steps to remotely wipe app data on devices.

Josh Franzen avatar
Written by Josh Franzen
Updated this week

Who can use this feature?

πŸ‘€ Organizations Owners, Admins, Group Admins, and custom roles with the "Wipe App Data" permission.
🚩 Available on the Essential, Classroom Pro, and Enterprise Plans.

App Overview Page

  1. Navigate to Content Library in the side navigation menu.

  2. Select the app on which you would like to wipe data.

  3. Navigate to the Devices tab.

  4. Select one or more Device Groups or Ungrouped Devices.

  5. Click Actions.

  6. Select Clear App Data from the dropdown.
    ​

  7. Select Clear Data in the confirmation prompt.

πŸ’‘ On clicking Clear Data, app data will be wiped the next time the devices come online and connect to ArborXR's servers.


Groups

  1. Navigate to Groups in the side navigation menu.

  2. Select the group in question.

  3. Select one or more devices.

  4. Click Actions.

  5. Select Clear App Data from the dropdown.
    ​

  6. Select Clear Data in the confirmation prompt.

πŸ’‘ On clicking Clear Data, app data will be wiped the next time the devices come online and connect to ArborXR's servers.

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