# ArborXR Help Center > Help center for ArborXR ## Getting Started - [Getting Started with ArborXR](https://help.arborxr.com/en/articles/6353469-getting-started-with-arborxr.md): Set up your first device on ArborXR, add XR content to it, and customize its in-headset experience. ## Meta Horizon Managed Services - [Changes to Meta Horizon Managed Services](https://help.arborxr.com/en/articles/13401413-changes-to-meta-horizon-managed-services.md) - [ArborXR + Meta Horizon Managed Services FAQ 1 \(Orientation\)](https://help.arborxr.com/en/articles/10423683-arborxr-meta-horizon-managed-services-faq-1-orientation.md): Answers to frequently asked questions about ArborXR's integration with Horizon managed services. - [ArborXR + Meta Horizon Managed Services FAQ 2 \(Post-Signup & Usage\)](https://help.arborxr.com/en/articles/10458024-arborxr-meta-horizon-managed-services-faq-2-post-signup-usage.md): Answers to frequently asked question about the product experience with ArborXR and Horizon managed services. - [Shared Mode and Individual Mode](https://help.arborxr.com/en/articles/10658598-shared-mode-and-individual-mode.md): Information about Meta's Shared Mode vs Individual Mode and how these modes impact ArborXR and access to the Meta Horizon Store. - [Identify Horizon Managed Services Devices](https://help.arborxr.com/en/articles/10751349-identify-horizon-managed-services-devices.md): Steps to identify Horizon managed services devices from non-Hms devices. - [Enable USB Debugging on Horizon Managed Services Devices](https://help.arborxr.com/en/articles/10769343-enable-usb-debugging-on-horizon-managed-services-devices.md): Steps to enable USB debugging on Horizon managed services devices - [Why You Should Use ArborXR with Horizon Managed Services](https://help.arborxr.com/en/articles/10912500-why-you-should-use-arborxr-with-horizon-managed-services.md) - [Configure Shared Mode Settings on Horizon Managed Services Devices](https://help.arborxr.com/en/articles/11408552-configure-shared-mode-settings-on-horizon-managed-services-devices.md): Steps to manage identity, session passcodes, session inactivity, and introduction steps on HMS devices. - [How to Configure Meta Horizon Managed Services Devices as a Reseller](https://help.arborxr.com/en/articles/10491255-how-to-configure-meta-horizon-managed-services-devices-as-a-reseller.md) - [Lock Wi-Fi on HMS Devices with an Admin PIN](https://help.arborxr.com/en/articles/12036823-lock-wi-fi-on-hms-devices-with-an-admin-pin.md) - [Register Consumer Meta Quest Devices with Horizon Managed Services](https://help.arborxr.com/en/articles/12083183-register-consumer-meta-quest-devices-with-horizon-managed-services.md): Steps to register consumer Meta Quest devices with Horizon managed services - [How to Sign Up for Horizon Managed Services \(Free\)](https://help.arborxr.com/en/articles/12821712-how-to-sign-up-for-horizon-managed-services-free.md) - [Install Meta Horizon Store Apps via ArborXR](https://help.arborxr.com/en/articles/13679344-install-meta-horizon-store-apps-via-arborxr.md) ## Enroll & Manage Devices - [Provision Wi-Fi to Devices During Enrollment](https://help.arborxr.com/en/articles/16276517-provision-wi-fi-to-devices-during-enrollment.md): Compare the ways to get Wi-Fi onto devices during enrollment, including Configuration Packages, the Device Setup App, QR codes, and Meta's Horizon Device Setup app. - [Enroll Meta Quest Devices through Horizon Managed Services](https://help.arborxr.com/en/articles/10305755-enroll-meta-quest-devices-through-horizon-managed-services.md): Steps to enroll Meta Quest devices using the Horizon managed services integration. - [Enroll HTC VIVE Devices through HTC's Batch Configuration](https://help.arborxr.com/en/articles/6332962-enroll-htc-vive-devices-through-htc-s-batch-configuration.md): Steps to enroll HTC VIVE devices using HTC's Batch Configuration. - [Download and Install the Device Setup App](https://help.arborxr.com/en/articles/6384878-download-and-install-the-device-setup-app.md): Steps to download and install ArborXR's Device Setup App on MacOS and Windows with links to setup steps for supported devices. - [Generate Configuration Packages & Provision to Devices](https://help.arborxr.com/en/articles/6418000-generate-configuration-packages-provision-to-devices.md): Provision apps, files, and settings to devices during enrollment via the Device Setup App. - [Enroll PICO 4 Ultra Enterprise, PICO 4 Enterprise, PICO Neo 3 Pro, and PICO G3 Devices](https://help.arborxr.com/en/articles/6384889-enroll-pico-4-ultra-enterprise-pico-4-enterprise-pico-neo-3-pro-and-pico-g3-devices.md): Steps to enroll PICO 4 Ultra Enterprise, PICO 4 Enterprise, PICO Neo 3 Pro, and PICO G3 devices using ArborXR's Device Setup App. - [Enroll VIVE Focus 3, VIVE XR Elite and VIVE Focus Vision Devices](https://help.arborxr.com/en/articles/6384896-enroll-vive-focus-3-vive-xr-elite-and-vive-focus-vision-devices.md): Steps to enroll HTC VIVE Focus 3, VIVE XR Elite, and VIVE Focus Vision devices using ArborXR's Device Setup App. - [Enroll DPVR Devices](https://help.arborxr.com/en/articles/8444184-enroll-dpvr-devices.md): Steps to enroll DPVR devices using ArborXR's Device Setup App. - [Enroll Magic Leap 2 Devices](https://help.arborxr.com/en/articles/6384920-enroll-magic-leap-2-devices.md): Steps to enroll Magic Leap 2 devices using ArborXR's Device Setup App. - [Enroll PICO Neo 2 & G2 4K Devices](https://help.arborxr.com/en/articles/6384893-enroll-pico-neo-2-g2-4k-devices.md): Steps to enroll Pico Neo 2 & G2 4K devices using ArborXR's Device Setup App. - [Enroll VIVE Focus Plus Devices](https://help.arborxr.com/en/articles/6384914-enroll-vive-focus-plus-devices.md): Steps to enroll VIVE Focus Plus devices using ArborXR's Device Setup App. - [Enroll VIVE Flow Devices](https://help.arborxr.com/en/articles/6384913-enroll-vive-flow-devices.md): Steps to enroll HTC VIVE Flow devices using ArborXR's Device Setup App. - [Enroll Android Tablets & Phones](https://help.arborxr.com/en/articles/8437137-enroll-android-tablets-phones.md): Steps to enroll Android tablets & phones using ArborXR's Device Setup App. - [Enroll Vuzix Devices](https://help.arborxr.com/en/articles/8583914-enroll-vuzix-devices.md): Steps to enroll Vuzix devices using ArborXR's Device Setup App. - [Enroll RealWear Devices](https://help.arborxr.com/en/articles/8583916-enroll-realwear-devices.md): Steps to enroll RealWear devices using ArborXR's Device Setup App. - [Enroll HMS SiNGRAY G2](https://help.arborxr.com/en/articles/15166897-enroll-hms-singray-g2.md): Steps to enroll HMS SiNGRAY G2 devices using ArborXR's Device Setup App. - [Enroll Play for Dream MR Devices](https://help.arborxr.com/en/articles/16053613-enroll-play-for-dream-mr-devices.md): Steps to enroll Play for Dream MR devices using ArborXR's Device Setup App. - [Enroll Devices with a QR Code](https://help.arborxr.com/en/articles/7130300-enroll-devices-with-a-qr-code.md): Steps to enroll PICO, XREAL, HTC, RealWear, Vuxiz, Magic Leap 2, Play for Dream MR, and Android tablets with a QR Code - [Remote Device Enrollment Options](https://help.arborxr.com/en/articles/8043913-remote-device-enrollment-options.md): Steps and options to enroll supported devices on ArborXR in remote locations. - [Existing App with Device Ownership Prevents Client App Installation](https://help.arborxr.com/en/articles/6415314-existing-app-with-device-ownership-prevents-client-app-installation.md): Steps to resolve the "Another device owner application is installed" error in the Device Setup App. - [Failed to Parse APK File Device Setup Error](https://help.arborxr.com/en/articles/6853555-failed-to-parse-apk-file-device-setup-error.md): Steps to resolve the "Failed to parse APK file" error in the Device Setup App. - [Developer Mode & USB Debugging on Pico Neo 3 Pro](https://help.arborxr.com/en/articles/6333142-developer-mode-usb-debugging-on-pico-neo-3-pro.md): Steps to enable Developer Mode & USB Debugging on Pico Neo 3 Pro devices. - [Developer Mode & USB Debugging on Lenovo VRX Devices](https://help.arborxr.com/en/articles/8317551-developer-mode-usb-debugging-on-lenovo-vrx-devices.md): Steps to enable Developer Mode & USB Debugging on Lenovo VRX devices. - [USB Debugging on VIVE Focus 3](https://help.arborxr.com/en/articles/6333146-usb-debugging-on-vive-focus-3.md): Steps to enable Developer Mode & USB Debugging on HTC VIVE Focus 3 devices. - [Developer Mode & USB Debugging on Pico Neo 2 & Pico G2 4K](https://help.arborxr.com/en/articles/6333157-developer-mode-usb-debugging-on-pico-neo-2-pico-g2-4k.md): Steps to enable Developer Mode & USB Debugging on Pico's Neo 2 and G2 4K devices. - [Developer Mode & USB Debugging on VIVE Focus Plus](https://help.arborxr.com/en/articles/6333155-developer-mode-usb-debugging-on-vive-focus-plus.md): Steps to enable Developer Mode & USB Debugging on HTC VIVE Focus Plus devices. - [Developer Mode & USB Debugging on Android Tablets & Phones](https://help.arborxr.com/en/articles/8437122-developer-mode-usb-debugging-on-android-tablets-phones.md): Steps to enable Developer Mode & USB Debugging on Android tablets & phones. - [Developer Mode & USB Debugging on Pico 4 Enterprise](https://help.arborxr.com/en/articles/10771575-developer-mode-usb-debugging-on-pico-4-enterprise.md) - [Developer Mode & USB Debugging on Pico 4 Ultra Enterprise](https://help.arborxr.com/en/articles/10771596-developer-mode-usb-debugging-on-pico-4-ultra-enterprise.md) - [Configure Developer Options & USB File Transfer](https://help.arborxr.com/en/articles/6343077-configure-developer-options-usb-file-transfer.md): Steps to enable or disable a user's access to developer options, including access to ADB, USB debugging, and transferring files via USB. - [Prevent Device Factory Reset](https://help.arborxr.com/en/articles/6417933-prevent-device-factory-reset.md): Steps to prevent ArborXR-managed devices from being factory reset via device settings. - [Manage PICO Neo 3 Pro, PICO G3 and PICO 4 Enterprise Operating System Updates](https://help.arborxr.com/en/articles/6415606-manage-pico-neo-3-pro-pico-g3-and-pico-4-enterprise-operating-system-updates.md): Steps to configure OS updates on PICO devices. - [Manage Magic Leap 2 Operating System Updates](https://help.arborxr.com/en/articles/8458257-manage-magic-leap-2-operating-system-updates.md): Steps to configure OS updates on Magic Leap 2 devices. - [Postpone Automatic OS Updates on Meta Quest](https://help.arborxr.com/en/articles/9043984-postpone-automatic-os-updates-on-meta-quest.md): Steps to postpone automatic OS updates on Meta Quest by 30 days. - [Supported Features by Device Model](https://help.arborxr.com/en/articles/8922594-supported-features-by-device-model.md): An in-depth breakdown of supported features by device model. - [Configure Intune Device Compliance Integration](https://help.arborxr.com/en/articles/14489019-configure-intune-device-compliance-integration.md) - [View Device File System, Download & Delete Files](https://help.arborxr.com/en/articles/12591108-view-device-file-system-download-delete-files.md): Steps to remotely view a device's file system remotely to download or delete files. - [Configure PICO System Settings](https://help.arborxr.com/en/articles/6516659-configure-pico-system-settings.md): Steps to configure PICO devices' system settings within ArborXR. - [Identify OS, ArborXR Client & Home App Versions Installed on Devices](https://help.arborxr.com/en/articles/6418069-identify-os-arborxr-client-home-app-versions-installed-on-devices.md): Steps to identify the current ArborXR Client and Home app versions installed on devices. - [Migrate Devices between Organizations](https://help.arborxr.com/en/articles/6515861-migrate-devices-between-organizations.md): Steps to migrate enrolled devices between your organizations. - [Enable Miracast on PICO Neo 3 Pro Devices](https://help.arborxr.com/en/articles/6540503-enable-miracast-on-pico-neo-3-pro-devices.md): Steps to enable Miracast on PICO Neo 3 Pro Devices - [Export .csv of Devices](https://help.arborxr.com/en/articles/6333129-export-csv-of-devices.md): Steps to export a Comma-separated \(CSV\) list of devices enrolled in your organization. - [Custom Fields](https://help.arborxr.com/en/articles/9426123-custom-fields.md): Steps to create and manage device custom fields. - [Tags](https://help.arborxr.com/en/articles/6333168-tags.md): Steps to create, assign, filter, rename, and delete tags. - [Add Notes to Devices](https://help.arborxr.com/en/articles/6333133-add-notes-to-devices.md): Steps to create, filter, update, resolve, and delete notes for devices enrolled in your organization. - [Supported WiFi & Certificate Configurations](https://help.arborxr.com/en/articles/6333203-supported-wifi-certificate-configurations.md): Current list of supported WiFi configurations, including security types, certificates, and proxy types. - [Factory Reset or Delete Devices](https://help.arborxr.com/en/articles/6333117-factory-reset-or-delete-devices.md): Steps to remove devices from ArborXR by factory resetting or deleting. - [Gather Local Device Logs](https://help.arborxr.com/en/articles/6402941-gather-local-device-logs.md): Steps to gather device logs specific to ArborXR using ADB \(Android Debug Bridge\). - [Cast PICO Devices using PICO's "Screencast" App](https://help.arborxr.com/en/articles/8376832-cast-pico-devices-using-pico-s-screencast-app.md): Steps to cast PICO devices using PICO's "Screencast" app while devices are configured to ArborXR Home. - [Device Location Tracking](https://help.arborxr.com/en/articles/10178421-device-location-tracking.md): Information about ArborXR's device location tracking feature. - [View and Uninstall Applications Not Managed by ArborXR](https://help.arborxr.com/en/articles/11172974-view-and-uninstall-applications-not-managed-by-arborxr.md) - [Display or Hide Columns in the Devices Table](https://help.arborxr.com/en/articles/11497414-display-or-hide-columns-in-the-devices-table.md) ## Manage Content - [Upload XR Content](https://help.arborxr.com/en/articles/7937411-upload-xr-content.md): Learn how to upload XR content to your Content Library. - [Install XR Content](https://help.arborxr.com/en/articles/7921293-install-xr-content.md): Learn how to install XR content on device groups and individual devices. - [Upload Apps to ArborXR](https://help.arborxr.com/en/articles/6333163-upload-apps-to-arborxr.md): Steps to upload applications in ArborXR. - [Bundle Files with App Builds](https://help.arborxr.com/en/articles/12550155-bundle-files-with-app-builds.md) - [Version Management](https://help.arborxr.com/en/articles/9523013-version-management.md): Frequently asked questions about version management. - [OBB Files](https://help.arborxr.com/en/articles/6333176-obb-files.md): Steps to upload OBB files alongside the APK. - [Unmanaged Apps](https://help.arborxr.com/en/articles/6417898-unmanaged-apps.md): Add pre-installed or store-downloaded apps to ArborXR Home and ArborXR Kiosk Mode. - [Remotely Wipe App Data](https://help.arborxr.com/en/articles/6695542-remotely-wipe-app-data.md): Steps to remotely wipe app data on devices. - [Identify Android Package Names in SideQuest](https://help.arborxr.com/en/articles/6333183-identify-android-package-names-in-sidequest.md): Steps to identify Android Package Names in Sidequest, as to leverage ArborXR's unmanaged apps feature. - [Upload Processing Errors](https://help.arborxr.com/en/articles/6333181-upload-processing-errors.md): Common build upload errors that may be encountered. - [Delete Apps from ArborXR](https://help.arborxr.com/en/articles/6333177-delete-apps-from-arborxr.md): Steps to delete applications from ArborXR. - [Tips for Unity Developers](https://help.arborxr.com/en/articles/6333179-tips-for-unity-developers.md): Some helpful versioning tips for Unity developers when building apps to be uploaded within ArborXR. - [Try XR Content with Demo Apps](https://help.arborxr.com/en/articles/8377059-try-xr-content-with-demo-apps.md): Experience Free Demo Apps from leading enterprise and education XR content providers, easily found inside Explore XR. - [Release Channels](https://help.arborxr.com/en/articles/8562905-release-channels.md): Learn how to use Release Channels. Release Channels help you easily manage your apps once you start building multiple versions, or sharing. - [Upload Videos to ArborXR](https://help.arborxr.com/en/articles/6755028-upload-videos-to-arborxr.md): Steps to upload videos in ArborXR. - [Delete Videos](https://help.arborxr.com/en/articles/7208698-delete-videos.md): How to delete videos from ArborXR - [Create WebXR Links in ArborXR](https://help.arborxr.com/en/articles/6759526-create-webxr-links-in-arborxr.md): Steps to create WebXR links in ArborXR. - [Delete WebXR Links](https://help.arborxr.com/en/articles/6934915-delete-webxr-links.md): Steps to delete WebXR Links from ArborXR. - [Upload Files to ArborXR](https://help.arborxr.com/en/articles/6333166-upload-files-to-arborxr.md): Steps to upload files in ArborXR. - [Delete Files from ArborXR](https://help.arborxr.com/en/articles/6430221-delete-files-from-arborxr.md) - [Migrating Files from Android/data/](https://help.arborxr.com/en/articles/9400371-migrating-files-from-android-data.md): Android 11+ prevents ArborXR from installing files to Android/data/ - [Connect a Custom Storage Bucket](https://help.arborxr.com/en/articles/6333184-connect-a-custom-storage-bucket.md): Details on how to connect a custom cloud-based storage bucket to store apps and files content used within ArborXR. - [AWS S3 Storage Bucket Configuration Requirements](https://help.arborxr.com/en/articles/6415185-aws-s3-storage-bucket-configuration-requirements.md) - [Digital Ocean Space Configuration Requirements](https://help.arborxr.com/en/articles/6415232-digital-ocean-space-configuration-requirements.md) - [Google Cloud Storage Bucket Configuration Requirements](https://help.arborxr.com/en/articles/6415262-google-cloud-storage-bucket-configuration-requirements.md) - [Strato HiDrive S3 Storage Bucket Configuration Requirements](https://help.arborxr.com/en/articles/6415292-strato-hidrive-s3-storage-bucket-configuration-requirements.md) - [Azure Blob Storage Configuration Requirements](https://help.arborxr.com/en/articles/8425982-azure-blob-storage-configuration-requirements.md) - [Update Storage Bucket Access and Secret Keys](https://help.arborxr.com/en/articles/8288185-update-storage-bucket-access-and-secret-keys.md): Steps to update your custom storage bucket's access and secret keys in ArborXR. - [App Usage Analytics FAQ](https://help.arborxr.com/en/articles/6929552-app-usage-analytics-faq.md): Answers to commonly asked questions about app usage analytics. - [How to Use the Status Page](https://help.arborxr.com/en/articles/6384544-how-to-use-the-status-page.md): Track the deployment status for apps, videos, webXR links and files within your ArborXR organization's Status page. ## Groups - [Nested Groups](https://help.arborxr.com/en/articles/8863486-nested-groups.md): Information on organizing devices according to company or deployment structure. - [Transition to Device Agnostic Groups](https://help.arborxr.com/en/articles/10760189-transition-to-device-agnostic-groups.md) - [Overview](https://help.arborxr.com/en/articles/6343088-overview.md): An introduction to configuration groups. - [Create a Configuration Group](https://help.arborxr.com/en/articles/6342951-create-a-configuration-group.md): Steps to create a configuration group. - [Add Devices to Groups](https://help.arborxr.com/en/articles/6342954-add-devices-to-groups.md): Steps to add devices to a configuration group. - [Install Apps](https://help.arborxr.com/en/articles/6342955-install-apps.md): Steps to install applications to devices within a configuration group. - [Install Videos](https://help.arborxr.com/en/articles/7017136-install-videos.md): Steps to install videos to devices within a configuration group. - [Add WebXR Links](https://help.arborxr.com/en/articles/6935157-add-webxr-links.md): Steps to add WebXR Links to devices within a configuration group. - [Install Files](https://help.arborxr.com/en/articles/6342963-install-files.md): Steps to install files to devices within a configuration group. - [Configure ArborXR Home or ArborXR Kiosk Mode on VR Devices](https://help.arborxr.com/en/articles/6343007-configure-arborxr-home-or-arborxr-kiosk-mode-on-vr-devices.md): Steps to configure ArborXR Home or ArborXR Kiosk Mode on VR devices within a configuration group. - [Add Wi-Fi Configuration Presets](https://help.arborxr.com/en/articles/6343084-add-wi-fi-configuration-presets.md): Steps to remotely provision WiFi configurations to devices within a configuration group. - [Add CA Certificate Configuration Presets](https://help.arborxr.com/en/articles/10754040-add-ca-certificate-configuration-presets.md): Steps to add CA Certificate Configuration Presets to groups. - [Manage PICO Neo 3 Pro, PICO G3 and PICO 4 Enterprise Operating System Updates](https://help.arborxr.com/en/articles/8882086-manage-pico-neo-3-pro-pico-g3-and-pico-4-enterprise-operating-system-updates.md): Steps to configure OS updates on PICO devices within a configuration group. - [Manage Magic Leap 2 Operating System Updates](https://help.arborxr.com/en/articles/8882081-manage-magic-leap-2-operating-system-updates.md): Steps to configure OS updates on Magic Leap 2 devices within a configuration group. - [Postpone Automatic OS Updates on Meta Quest](https://help.arborxr.com/en/articles/9044375-postpone-automatic-os-updates-on-meta-quest.md): Steps to postpone automatic OS updates on Meta Quest by 30 days. - [Configure Content Install & Update Criteria](https://help.arborxr.com/en/articles/6417975-configure-content-install-update-criteria.md): Steps to configure content install and update criteria on configuration groups. - [Configure Device Security Settings](https://help.arborxr.com/en/articles/6434486-configure-device-security-settings.md): Steps to configure developer options, USB file transfer, and factory reset settings on devices within a configuration group. - [Configure System Date & Time](https://help.arborxr.com/en/articles/6343069-configure-system-date-time.md): Steps to configure the system date & time of devices within a configuration group. - [Configure PICO System Settings](https://help.arborxr.com/en/articles/6630022-configure-pico-system-settings.md): Steps to configure system settings on PICO devices within a configuration group. - [Remove Devices](https://help.arborxr.com/en/articles/6578541-remove-devices.md): Steps to remove devices from a configuration group. - [Uninstall Apps](https://help.arborxr.com/en/articles/6342994-uninstall-apps.md): Steps to uninstall applications deployed to devices within a configuration group. - [Uninstall Files](https://help.arborxr.com/en/articles/6343001-uninstall-files.md): Steps to uninstall files deployed to devices within a configuration group. - [Uninstall Videos](https://help.arborxr.com/en/articles/8887091-uninstall-videos.md): Steps to uninstall videos from devices in a configuration group. - [Remove WebXR Links](https://help.arborxr.com/en/articles/6936219-remove-webxr-links.md): Steps to remove WebXR Links from devices within a configuration group. - [Move Devices between Configuration Groups](https://help.arborxr.com/en/articles/6578563-move-devices-between-configuration-groups.md): Steps to move devices between configuration groups. - [Duplicate a Configuration Group](https://help.arborxr.com/en/articles/6746420-duplicate-a-configuration-group.md): Steps to duplicate a configuration group. - [Track the Status of Content Deployments](https://help.arborxr.com/en/articles/6342987-track-the-status-of-content-deployments.md): An overview on tracking the installation status of apps, videos, and files to devices within a configuration group. - [Delete a Group](https://help.arborxr.com/en/articles/10764856-delete-a-group.md): Steps to delete a configuration group. - [Set a Custom Wallpaper and Disable Lock Screen on Android Phones & Tablets](https://help.arborxr.com/en/articles/12261223-set-a-custom-wallpaper-and-disable-lock-screen-on-android-phones-tablets.md) ## Configuration Presets - [Overview](https://help.arborxr.com/en/articles/10760736-overview.md): An overview of Configuration Presets. - [Create WiFi Configuration Presets](https://help.arborxr.com/en/articles/10753798-create-wifi-configuration-presets.md): Steps to create WiFi networks in your Configuration Presets library. - [Create Certificate Configuration Presets](https://help.arborxr.com/en/articles/10753935-create-certificate-configuration-presets.md): Steps to create Certificates in your Configuration Presets library. ## ArborXR Home & Kiosk Mode - [What is ArborXR Home?](https://help.arborxr.com/en/articles/6346677-what-is-arborxr-home.md): An overview of ArborXR's launcher, ArborXR Home. - [Configure ArborXR Home](https://help.arborxr.com/en/articles/6355733-configure-arborxr-home.md): Steps to configure ArborXR Home on groups and individual ungrouped devices. - [Temporarily Exit ArborXR Home](https://help.arborxr.com/en/articles/6333201-temporarily-exit-arborxr-home.md): Steps to exit ArborXR Home temporarily to access the device's native home environment. - [Home Button Behavior](https://help.arborxr.com/en/articles/6355743-home-button-behavior.md): The intended behavior of clicking the home button on controllers when devices are configured to ArborXR Home. - [Customize ArborXR Home Environment and Logo](https://help.arborxr.com/en/articles/6333200-customize-arborxr-home-environment-and-logo.md): Steps to customize ArborXR Home's environment and logo. - [Supported Settings](https://help.arborxr.com/en/articles/6365250-supported-settings.md): An overview of the settings available within ArborXR Home. - [Restrict Access to Settings with an Admin PIN](https://help.arborxr.com/en/articles/6365269-restrict-access-to-settings-with-an-admin-pin.md): Steps to enable, utilize, and manage the Admin PIN within ArborXR Home. - [Filter Content in ArborXR Home by Tags](https://help.arborxr.com/en/articles/6761091-filter-content-in-arborxr-home-by-tags.md) - [Configure Content Visibility in ArborXR Home](https://help.arborxr.com/en/articles/8441410-configure-content-visibility-in-arborxr-home.md) - [Mixed Reality Mode in ArborXR Home on Meta Quest & PICO](https://help.arborxr.com/en/articles/8682018-mixed-reality-mode-in-arborxr-home-on-meta-quest-pico.md): Steps to enable passthrough in ArborXR Home on Meta Quest and PICO. - [Capture Screen Recordings in ArborXR Home or Kiosk Mode](https://help.arborxr.com/en/articles/8028482-capture-screen-recordings-in-arborxr-home-or-kiosk-mode.md): Steps to start and stop a screen recording without having to exit ArborXR Home or Kiosk Mode. - [What is ArborXR Kiosk Mode?](https://help.arborxr.com/en/articles/6346688-what-is-arborxr-kiosk-mode.md): An overview of ArborXR's Kiosk Mode. - [Configure ArborXR Kiosk Mode](https://help.arborxr.com/en/articles/6378802-configure-arborxr-kiosk-mode.md): Steps to configure Kiosk Mode on groups and individual ungrouped devices. - [Temporarily Exit ArborXR Kiosk Mode](https://help.arborxr.com/en/articles/6333202-temporarily-exit-arborxr-kiosk-mode.md): Steps to exit ArborXR Kiosk Mode temporarily to access the device's native home environment. - [Home Button Behavior](https://help.arborxr.com/en/articles/6346702-home-button-behavior.md): The intended behavior of clicking the home button on controllers when devices are configured to ArborXR Kiosk Mode. - [Supported Settings](https://help.arborxr.com/en/articles/6377436-supported-settings.md): An overview of the settings available within ArborXR Kiosk Mode. - [Restrict Access to Settings with an Admin PIN](https://help.arborxr.com/en/articles/6378793-restrict-access-to-settings-with-an-admin-pin.md): Steps to enable, utilize, and manage the Admin PIN within Kiosk Mode. - [Configure Kiosk Mode on Samsung Galaxy XR, AR Glasses, and Android Tablets.](https://help.arborxr.com/en/articles/8490509-configure-kiosk-mode-on-samsung-galaxy-xr-ar-glasses-and-android-tablets.md): Configure Samsung Galaxy XR, AR glasses, and Android tablets to single or multi-app kiosk mode. - [Configure In House Launcher on Phones & Tablets](https://help.arborxr.com/en/articles/14478361-configure-in-house-launcher-on-phones-tablets.md) - [Configure In-House Launcher](https://help.arborxr.com/en/articles/6415345-configure-in-house-launcher.md): Information about the "In-House Launcher" feature and steps to configure. ## Remote Assistance - [Remote Assistance \(Screen, Camera, and Audio\)](https://help.arborxr.com/en/articles/8029027-remote-assistance-screen-camera-and-audio.md): Support and troubleshoot device users in real time with screen casting, camera streaming, and two-way audio. - [Remotely Launch Content, Reboot Devices, & Shut Down Devices](https://help.arborxr.com/en/articles/6384348-remotely-launch-content-reboot-devices-shut-down-devices.md): Steps to remotely launch content, reboot devices, and shut down. - [Add Meta AI glasses to ArborXR for Remote Assistance](https://help.arborxr.com/en/articles/15171247-add-meta-ai-glasses-to-arborxr-for-remote-assistance.md): Pair Ray-Ban Meta or Oakley Meta HSTN glasses to an Android phone enrolled in ArborXR, then stream the wearer's point-of-view camera and talk to them through the glasses for hands-free remote support. ## Organizations - [Organizations FAQ](https://help.arborxr.com/en/articles/9523620-organizations-faq.md): Frequently asked questions about organizations. - [Create New Organizations](https://help.arborxr.com/en/articles/10064226-create-new-organizations.md): Steps to create new organizations for organizations that have access to the multi-organization feature. - [Request New Organizations](https://help.arborxr.com/en/articles/6403214-request-new-organizations.md): Steps to request a new organization. - [Leave an Organization](https://help.arborxr.com/en/articles/6403218-leave-an-organization.md): Steps to leave an organization. - [Delete an Organization](https://help.arborxr.com/en/articles/6403219-delete-an-organization.md): Steps to delete an organization. ## App Sharing - [Share Apps with Organizations](https://help.arborxr.com/en/articles/9535199-share-apps-with-organizations.md) - [Receive Shared Applications from App Developers](https://help.arborxr.com/en/articles/11682206-receive-shared-applications-from-app-developers.md): Steps to add shared apps from app developer partners to your ArborXR organization. ## Insights & Analytics - [Getting Started with LMS Integrations in ArborXR Insights](https://help.arborxr.com/en/articles/11173805-getting-started-with-lms-integrations-in-arborxr-insights.md): This article is your starting point for integrating ArborXR Insights with your LMS, and will point you to the right step-by-step guide. - [Integrate ArborXR with Moodle using LTI 1.3](https://help.arborxr.com/en/articles/11096927-integrate-arborxr-with-moodle-using-lti-1-3.md): This guide provides a structured walkthrough to integrate ArborXR with Moodle using LTI 1.3. Follow these steps to configure the tool. - [Integrating ArborXR with Moodle using a SCORM Package](https://help.arborxr.com/en/articles/11168180-integrating-arborxr-with-moodle-using-a-scorm-package.md): This guide provides a structured walkthrough to integrate ArborXR with Moodle using SCORM 1.2 & 2004. Follow these steps to configure. - [Integrating ArborXR with Moodle using LTI 1.3 Dynamic](https://help.arborxr.com/en/articles/11094714-integrating-arborxr-with-moodle-using-lti-1-3-dynamic.md): This guide provides a structured walkthrough to integrate ArborXR with Moodle using LTI 1.3 Dynamic Link. Follow these steps to configure. - [Adding Web-Based Alternatives to Your LMS with Insights](https://help.arborxr.com/en/articles/12252473-adding-web-based-alternatives-to-your-lms-with-insights.md): Walkthrough for web-based training alternatives so learners who cannot use VR can still complete training assignments through their LMS. - [Utilizing Module Targets with Insights](https://help.arborxr.com/en/articles/12383904-utilizing-module-targets-with-insights.md): This guide provides a structured walkthrough for setting up and using Module Targets with ArborXR Insights. Follow these steps to configure your apps and connect them to your LMS. - [Setting Up Module Targets as an ISV / Content Developer](https://help.arborxr.com/en/articles/12402381-setting-up-module-targets-as-an-isv-content-developer.md): This guide provides a structured walkthrough for Independent Software Vendors \(ISVs\) to enable Module Targets \(aka Deep Links\) in their applications so enterprise customers can connect individual m... - [Managing User Identification Policies for Applications with Insights](https://help.arborxr.com/en/articles/13798937-managing-user-identification-policies-for-applications-with-insights.md): Learn how to authenticate users so you can tie data from sessions to specific users. - [Insights Customer Hub](https://help.arborxr.com/en/articles/14289275-insights-customer-hub.md): Learn everything you need to know about Insights as a customer. - [Viewing & Exporting Your Insights Data](https://help.arborxr.com/en/articles/14333099-viewing-exporting-your-insights-data.md): See your Insights Data on a granular level, and export it to further analyze or to ingest it into another BI tool. - [Configure Learner Launcher](https://help.arborxr.com/en/articles/14744126-configure-learner-launcher.md) - [Integrating ArborXR with Canvas using LTI 1.3 Registration](https://help.arborxr.com/en/articles/15255122-integrating-arborxr-with-canvas-using-lti-1-3-registration.md): This guide provides a structured walkthrough to integrate ArborXR with Canvas using LTI 1.3 Dynamic Registration. Follow these steps to configure. ## MCP, API, CLI, & SDK - [Access Tokens](https://help.arborxr.com/en/articles/8224646-access-tokens.md) - [Public API v3](https://help.arborxr.com/en/articles/13687276-public-api-v3.md) - [Device SDK](https://help.arborxr.com/en/articles/8858914-device-sdk.md) - [CLI Tool](https://help.arborxr.com/en/articles/6333187-cli-tool.md): Steps to use ArborXR's CLI tool for automating build uploads. - [Insights API](https://help.arborxr.com/en/articles/12168460-insights-api.md) - [Connect your AI Assistant to ArborXR with MCP](https://help.arborxr.com/en/articles/15032512-connect-your-ai-assistant-to-arborxr-with-mcp.md) ## Admin, Account, Users - [Changes to Roles & Permissions](https://help.arborxr.com/en/articles/10762578-changes-to-roles-permissions.md): Information on ArborXR's improved roles & permissions system and steps to limit existing users' access to specific groups. - [Manage Users](https://help.arborxr.com/en/articles/6333215-manage-users.md): Steps to add users to your organization, manage group access, and remove from your organization. - [Role-Based Access Control \(RBAC\)](https://help.arborxr.com/en/articles/6333216-role-based-access-control-rbac.md): Information on ArborXR's role-based access control \(RBAC\). - [Create Custom Roles](https://help.arborxr.com/en/articles/10771283-create-custom-roles.md): Steps to create custom roles for role-based access control \(RBAC\). - [Update Name, Email & Language](https://help.arborxr.com/en/articles/6333222-update-name-email-language.md): Steps to update your name, email address and language within ArborXR's Web Portal. - [Reset Password](https://help.arborxr.com/en/articles/6333223-reset-password.md): Steps to reset your ArborXR password. - [Set Up Two-factor Authentication](https://help.arborxr.com/en/articles/6333225-set-up-two-factor-authentication.md): Steps to enable two-factor authentication \(2FA\) within your ArborXR account. - [Manage Active Sessions](https://help.arborxr.com/en/articles/6333227-manage-active-sessions.md): Steps to manage login sessions within your ArborXR account. - [Opt-In to App, Video & File Installation Error Email Notifications](https://help.arborxr.com/en/articles/6384618-opt-in-to-app-video-file-installation-error-email-notifications.md): Receive email alerts in the event of an unsuccessful app or file installation. - [Set a Default Organization](https://help.arborxr.com/en/articles/8346362-set-a-default-organization.md): Steps on how to set the default organization to be displayed upon each login on the ArborXR Web Portal. - [Dark Mode](https://help.arborxr.com/en/articles/8341711-dark-mode.md): Steps to enable or disable Dark Mode in the ArborXR Web Portal. - [Configure Single Sign-On](https://help.arborxr.com/en/articles/6598762-configure-single-sign-on.md): Steps to connect a supported identity provider to ArborXR and enforce web portal SSO and/or in-VR SSO on devices or groups. - [Exempt Users from Single Sign-On](https://help.arborxr.com/en/articles/8896036-exempt-users-from-single-sign-on.md): Steps to exempt select users from single sign-on. - [In-VR Single-Sign On](https://help.arborxr.com/en/articles/10929770-in-vr-single-sign-on.md) - [Audit Events](https://help.arborxr.com/en/articles/6428930-audit-events.md) ## Billing & Subscription - [Manage Billing & Subscription](https://help.arborxr.com/en/articles/9547003-manage-billing-subscription.md): Information and FAQs on billing & subscription management. ## FAQs & Troubleshooting Guides - [How can I add pre-installed or store downloaded apps to ArborXR Home or Kiosk Mode?](https://help.arborxr.com/en/articles/6402657-how-can-i-add-pre-installed-or-store-downloaded-apps-to-arborxr-home-or-kiosk-mode.md) - [How to locate Apps Installed by ArborXR on Meta Quest](https://help.arborxr.com/en/articles/8774683-how-to-locate-apps-installed-by-arborxr-on-meta-quest.md): Steps to locate and launch applications installed via ArborXR on Meta Quest devices. - [How to locate the ArborXR Home app](https://help.arborxr.com/en/articles/8481207-how-to-locate-the-arborxr-home-app.md): Steps to locate ArborXR's 'Home' launcher app on your devices. - [How to Launch WebXR Links in Wolvic](https://help.arborxr.com/en/articles/8197143-how-to-launch-webxr-links-in-wolvic.md): Steps on how to setup VR Browser, Wolvic, to launch WebXR Links within ArborXR Home on PICO and Meta Quest devices. - [What URLs and ports are required to allow / whitelist ArborXR traffic in my local network?](https://help.arborxr.com/en/articles/6399721-what-urls-and-ports-are-required-to-allow-whitelist-arborxr-traffic-in-my-local-network.md): Collection of URLs and ports required to allow ArborXR traffic in your local network. - [How to use Casting in ArborXR Home and Kiosk Mode](https://help.arborxr.com/en/articles/8653351-how-to-use-casting-in-arborxr-home-and-kiosk-mode.md): Steps to cast to a TV or external monitor using the device's native casting functionality. - [How to update Horizon OS on your Meta Quest](https://help.arborxr.com/en/articles/8888416-how-to-update-horizon-os-on-your-meta-quest.md): Steps on how to update Horizon OS on your Meta Quest via the headset - [On what cloud provider is ArborXR hosted and where are the data centers located?](https://help.arborxr.com/en/articles/6539095-on-what-cloud-provider-is-arborxr-hosted-and-where-are-the-data-centers-located.md) - [What data and telemetry are collected by ArborXR?](https://help.arborxr.com/en/articles/6402681-what-data-and-telemetry-are-collected-by-arborxr.md): Learn more about data and telemetry ArborXR collects. - [ArborXR's Platform Security](https://help.arborxr.com/en/articles/6402682-arborxr-s-platform-security.md): Learn more about how ArborXR secures its platform. - [Where is content that is uploaded to ArborXR stored? Can I upload content to my own storage bucket?](https://help.arborxr.com/en/articles/6402670-where-is-content-that-is-uploaded-to-arborxr-stored-can-i-upload-content-to-my-own-storage-bucket.md) - [If I deploy new content to devices, or adjust the device's settings such as the launch method \(Kiosk Mode or ArborXR Home\), when will that process on devices?](https://help.arborxr.com/en/articles/6402665-if-i-deploy-new-content-to-devices-or-adjust-the-device-s-settings-such-as-the-launch-method-kiosk-mode-or-arborxr-home-when-will-that-process-on-devices.md) - [How to Use ADB Commands in SideQuest](https://help.arborxr.com/en/articles/8067399-how-to-use-adb-commands-in-sidequest.md): Steps to on how to use ADB commands in the Sidequest app. - [Can PC-based streaming be initiated when devices are configured to ArborXR Home or Kiosk Mode?](https://help.arborxr.com/en/articles/8268048-can-pc-based-streaming-be-initiated-when-devices-are-configured-to-arborxr-home-or-kiosk-mode.md) - [Can ArborXR be installed on PICO Consumer headsets?](https://help.arborxr.com/en/articles/8342487-can-arborxr-be-installed-on-pico-consumer-headsets.md) - [My organization uses a UEM to manage our phones and tablets. Why should I use ArborXR to manage my Android based XR devices?](https://help.arborxr.com/en/articles/6402683-my-organization-uses-a-uem-to-manage-our-phones-and-tablets-why-should-i-use-arborxr-to-manage-my-android-based-xr-devices.md) - [Install Meta’s First Steps app on Quest devices](https://help.arborxr.com/en/articles/9171386-install-meta-s-first-steps-app-on-quest-devices.md): A step-by-step guide to installing the Meta First Steps app on both Horizon managed services \(HMS\) and 'Legacy' Quest devices managed by ArborXR. - [Manage MAC Address Randomization](https://help.arborxr.com/en/articles/9222074-manage-mac-address-randomization.md): Manage MAC address randomization on Android 13+ devices. - [Does ArborXR have a Public Roadmap?](https://help.arborxr.com/en/articles/9170774-does-arborxr-have-a-public-roadmap.md) - [How to Use ADB Commands in macOS Terminal](https://help.arborxr.com/en/articles/9435953-how-to-use-adb-commands-in-macos-terminal.md): Steps to on how to use ADB commands in the macOS Terminal application. - [How to Use ADB commands in Windows Command Prompt](https://help.arborxr.com/en/articles/9437744-how-to-use-adb-commands-in-windows-command-prompt.md): Steps to on how to use ADB commands in the Windows Command Prompt. - [Spatial / Ambisonic Audio Formatting for 180° & 360° Videos](https://help.arborxr.com/en/articles/9090769-spatial-ambisonic-audio-formatting-for-180-360-videos.md): General formatting for spatial / ambisonic audio in videos that will be played back via ArborXR's native video player. - [Can I use a device's native kiosk mode when I have ArborXR installed?](https://help.arborxr.com/en/articles/9689279-can-i-use-a-device-s-native-kiosk-mode-when-i-have-arborxr-installed.md): Details and an explanation on ArborXR's lack of support for a device's native kiosk mode. - [Can I use PICO’s native ‘Main Launcher / Kiosk Mode’ alongside ArborXR?](https://help.arborxr.com/en/articles/9689288-can-i-use-pico-s-native-main-launcher-kiosk-mode-alongside-arborxr.md): Details on ArborXR's lack of support for PICO's native kiosk mode. - [How to Add an Eduroam WiFi Network in ArborXR](https://help.arborxr.com/en/articles/9294152-how-to-add-an-eduroam-wifi-network-in-arborxr.md): Steps to use ArborXR's Enterprise WiFi feature to connect your devices to an Eduroam-based WiFi network. - [How to launch Unmanaged Apps in ArborXR Home](https://help.arborxr.com/en/articles/9889578-how-to-launch-unmanaged-apps-in-arborxr-home.md): Steps to configure Unmanaged Apps in ArborXR Home and use Remote Launch to launch Unmanaged Apps. - [Why are mobile device management \(MDM\) systems not able to report on the Randomized MAC Address on some devices?](https://help.arborxr.com/en/articles/9939803-why-are-mobile-device-management-mdm-systems-not-able-to-report-on-the-randomized-mac-address-on-some-devices.md) - [How Many Devices Can I Enroll to ArborXR Simultaneously, and Are There Recommended USB Hubs for Mass Enrollment?](https://help.arborxr.com/en/articles/10058601-how-many-devices-can-i-enroll-to-arborxr-simultaneously-and-are-there-recommended-usb-hubs-for-mass-enrollment.md) - [How to disable the Boundary on Meta Quest Devices](https://help.arborxr.com/en/articles/8638529-how-to-disable-the-boundary-on-meta-quest-devices.md): Steps to disable the boundary on Meta Quest devices - [When I launch the ArborXR Home app, why does it show a message saying "Device not configured to use ArborXR Home. Please contact your admin."?](https://help.arborxr.com/en/articles/11724343-when-i-launch-the-arborxr-home-app-why-does-it-show-a-message-saying-device-not-configured-to-use-arborxr-home-please-contact-your-admin.md) - [How do I manually connect to a WiFi network on my Meta Quest device in ArborXR Kiosk Mode?](https://help.arborxr.com/en/articles/11962174-how-do-i-manually-connect-to-a-wifi-network-on-my-meta-quest-device-in-arborxr-kiosk-mode.md): Steps to connect your Meta Quest device manually to WiFi when the Headset Experience is set to ArborXR Kiosk Mode. - [Is there a limit on how many Horizon managed services-enrolled Quest devices can use a single managed Meta account?](https://help.arborxr.com/en/articles/12384566-is-there-a-limit-on-how-many-horizon-managed-services-enrolled-quest-devices-can-use-a-single-managed-meta-account.md) - [How do I remove device compatibility from an app?](https://help.arborxr.com/en/articles/12632291-how-do-i-remove-device-compatibility-from-an-app.md) - [How do I add device compatibility to an app?](https://help.arborxr.com/en/articles/13115545-how-do-i-add-device-compatibility-to-an-app.md) - [Are Shared Spatial Anchors Supported on Meta Quest Devices in Shared Mode?](https://help.arborxr.com/en/articles/13890101-are-shared-spatial-anchors-supported-on-meta-quest-devices-in-shared-mode.md) - [How to clear the Device Setup App's Cache](https://help.arborxr.com/en/articles/8475123-how-to-clear-the-device-setup-app-s-cache.md): Troubleshooting steps to clear the Device Setup App's cache to help with device enrollment challenges. - [I uploaded a new version of my app but upon completion of the upload the "Status" column shows "Error".](https://help.arborxr.com/en/articles/6399728-i-uploaded-a-new-version-of-my-app-but-upon-completion-of-the-upload-the-status-column-shows-error.md) - [How to optimize 360/180 VR video playback settings on ArborXR](https://help.arborxr.com/en/articles/8888282-how-to-optimize-360-180-vr-video-playback-settings-on-arborxr.md): Troubleshooting steps on how to configure VR Video on ArborXR - [How to resolve the "-116 package sign verity failed" error on PICO](https://help.arborxr.com/en/articles/9524930-how-to-resolve-the-116-package-sign-verity-failed-error-on-pico.md) - [How to Disable the "Unsafe App Blocked" Google Play Protect Message on Tablets](https://help.arborxr.com/en/articles/9535352-how-to-disable-the-unsafe-app-blocked-google-play-protect-message-on-tablets.md) - [Why isn't the WiFi network I added in ArborXR showing up on my headset?](https://help.arborxr.com/en/articles/16056233-why-isn-t-the-wifi-network-i-added-in-arborxr-showing-up-on-my-headset.md): Why a WiFi network deployed in ArborXR never reaches a headset that has no working connection, and how to get the device online so it syncs. - [My headset is connected to WiFi but won't enroll or stays stuck registering](https://help.arborxr.com/en/articles/16056234-my-headset-is-connected-to-wifi-but-won-t-enroll-or-stays-stuck-registering.md): When a headset shows connected to WiFi but enrollment stalls, a firewall is usually blocking the endpoints ArborXR needs. How to test for it and fix it. ## Product Changelogs - [Client App Changelog](https://help.arborxr.com/en/articles/6333250-client-app-changelog.md): A log of the most recent new features, changes, improvements and bug fixes for ArborXR's Client app. - [ArborXR Home Changelog](https://help.arborxr.com/en/articles/6333248-arborxr-home-changelog.md): A log of the most recent new features, changes, improvements and bug fixes for ArborXR's Home app. - [Device Setup App Changelog](https://help.arborxr.com/en/articles/6333251-device-setup-app-changelog.md): A log of the most recent new features, changes, improvements and bug fixes for ArborXR's Device Setup App.