Scenario 1: Internal Organization

💡 An "internal" organization is an organization which you have access to.

The shared app will immediately be available in the recipient organization's Apps page. An email notification will not be sent.

Scenario 2: External Organization

💡 An "external" organization is an organization which you do not have access to.

Organization Owners and Admins from the receiving organization will receive an email notifying them that the app was shared.
Organization Owners and Admins from the receiving organization can click on the link provided in the email, or manually navigate to the Pending tab of their Apps page, where they can then Add To Library or Decline.

💡 Troubleshooting tips for recipient organizations.

Expired App Invitations:
- If you've received an email to accept a shared app but clicking View App directs you to the Pending tab of the Content Library with no pending apps available to accept, contact the organization that shared the app. In this scenario they have revoked access to the app before you could accept it.
Not Receiving Emails:
- If you haven’t received an email, check your spam folder. If the email isn’t there, check the Pending tab of your Content Library. If there are no pending apps available to accept, contact the organization that shared the app. In this scenario they may not have shared the app.
Not in Pending:
- If you do not see the shared app in the Pending tab of your Content Library, contact the organization that shared the app. In this scenario they may have either revoked access to the app before you could accept it or they may not have shared the app.

When an app is shared, the recipient organization:

Cannot downloaded the .apk. Shared apps can be installed to devices but can't be downloaded or redistributed.
Cannot change the app name. The name of shared apps as set by the sharing organization can't be changed.
Can change the description. The description of shared apps can be edited to better fit organizational context.
Can add tags. Tags can be added to shared apps for better organization, searchability, and filtering content in ArborXR Home.